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    Collections/Benefits Representative - Springfield, United States - Parmele Law Firm, P.C.

    Parmele Law Firm, P.C.
    Parmele Law Firm, P.C. Springfield, United States

    3 weeks ago

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    Description

    Job Description

    Job DescriptionBenefits:
    • 401(k)
    • Dental insurance
    • Health insurance
    • Paid time off
    • Vision insurance
    • Wellness resources

    Employment Type: Full-Time

    Parmele Law Firm is seeking a full-time Benefits Representative to join our team Below is more information about the open position, responsibilities, and qualifications associated with this position.
    • Are you passionate about helping people?
    • Can you imagine going to work every day knowing that you're making a positive difference?
    • Can you assist in answering client questions and offer solutions?
    At Parmele Law Firm our Benefits Representatives play a significant role in creating a memorable client experience. Our Benefits Representatives provide our clients the ultimate telephone experience and work behind the scenes as well doing various administrative tasks. We are looking for employees ready with talent, ideas, and tenacity to help us grow as a business. They must be equipped with the right combination of telephone skills, administration skills, compassion, empathy, and ability to ask questions.

    Responsibilities Include:

    All accounts receivable related functions, including:

    o Keeping track of assigned accounts to identify outstanding debts
    Planning course of action to recover outstanding payments

    o Heavy phone activity with clients

    o Contacting social security and clients regarding payment status

    o Negotiating payoff deadlines or payment plans

    o Handling questions or complaints

    o Investigating and resolving discrepancies

    o Establishing good relationships with clients

    o Updating account status and database regularly

    Qualifications:

    Strong fundamentals

    Proficiency in communication skills

    Ability to maintain a high level of productivity

    Strong Ability to Multitask under pressure

    The office of Parmele Law Firm is staffed by an experienced team of Social Security Disability attorneys backed the staff equipped with tenacity and knowledge to help support them throughout our clients claims process. Assisting in granting clients, the best possible disability case outcomes possible.

    About Parmele Law Firm:

    At Parmele Law Firm, we use our knowledge of disability law, along with our compassionate hearts, to zealously advocate for our clients and inspire hope in our community. We are a growing law firm with offices throughout Missouri, Kansas, Illinois, Arkansas and Oklahoma. We are a leader in our field of Social Security Disability law.
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