Integration Analyst - West Orange - Barnabas Health Medical Group

    Barnabas Health Medical Group
    Barnabas Health Medical Group West Orange

    19 hours ago

    $68,724 - $97,573 (USD) per year
    Description

    Integration Analyst

    The Change Integration Analyst is responsible for the design, implementation, and ongoing maintenance of system-integrated scheduling pathways for both physician and hospital-based appointments.

    • Serves as the subject-matter expert in scheduling workflow, representing the business to continuously optimize centralized access services using technologies such as Epic advanced decision tree logic, Epic CRM application and clinical message routing,
    • Partners with key clinical stakeholders to identify and proactively mitigate scheduling issues or barriers to access, design and implement solutions
    • Facilitates all patient access to Epic-related changes with IT to provide structured timelines and oversight for go-live or change management support for scheduling contact centers

    This role requires a bachelor's degree in business administration, computer science or related field. Experience may be considered in lieu of a degree. A minimum of one year experience in customer service is required along with at least one year healthcare experience emphasizing appointment scheduling.


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