Manager Patient Meals - Spokane - Intermountain Health

    Intermountain Health
    Intermountain Health Spokane

    1 hour ago

    Description

    Job Description:
    This position is responsible for all aspects of Patient Services within the Culinary Service department in the hospital. This role provides leadership and direction related to optimal provision of meals to patients and creating an exceptional experience.

    This position will oversee daily operations of this service line, implementing system-level best practice standards, organizing and managing quality initiatives, meeting regulatory compliance, managing caregiver productivity, cost-effective service delivery, and realizing customer expectations.

    Posting Specifics

    Shift:
    Monday to Friday: 7:00-3:30 PM or 8:00-4:30 PM. Some flexibility.
    Patient Services is open 7 days a week from 7:30 AM-7:30 PM. Needs to be flexible to check-in with all shifts to ensure patients are taken care of.
    Manager will be responsible for finding call-out coverage on days off.
    Full Time 40 hrs/weeklyEssential Functions
    Manages daily operations of patient meal services
    Partners with nursing to meet patients' needs by doing education with nursing and ensuring we are following appropriate guidelines

    Leads patient meal areas and has a high level of competency and ability to train in therapeutic diets- coordinates with frontline caregivers to assure all diets are followed per provider orders.

    Implements established clinical best practices to deliver exceptional care and service at the appropriate cost.
    Provides value-based leadership to establish high functioning teams and operations in an accountable environment.
    Facilitates all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination.
    Manages employees to ensure that food safety standards and regulatory guidelines are met.
    Monitors quality and satisfaction scores. In conjunction with the System-level Directors, develops and implements plans to achieve desired outcomes.
    Communicates nutrition expertise with appropriate healthcare providers.
    Working closely with the clinical team to assure that specific patient diet orders and concerns are addressed.
    Skills
    Food Service
    People Management
    Food Safety and Sanitation
    Business
    Computer Literacy
    Interpersonal Communication
    Financial Competence
    NutritionQualifications

    Bachelor's degree in Food Service, Dietetics, Nutrition or Management; Registered Dietitian with the Commission on Dietetic Registration within 6 months of hire.

    Food Handler Permit or ServSafe certification is required by first day of work (required only in the states of Utah and Idaho).

    ServSafe certification obtained within 90 days of hire date if not current.
    Demonstrated ability to lead and manage a diverse team.
    Demonstrated highly effective verbal, written, interpersonal, and communication skills.

    Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems.

    Demonstrated experience in quality improvement initiatives.
    Preferred Qualifications
    Demonstrated ability to work and navigate the complexities of hospital food service operations and therapeutic diets with multidisciplinary teams
    Experience using advanced or complex spreadsheet and database applications, nutrition services software, and computerized tracking systems.

    Demonstrated experience in quality and clinical improvement initiativesLocation:
    Intermountain Health St George Regional Hospital

    Work City:
    St George

    Work State:
    Utah

    Scheduled Weekly Hours:
    40
    The hourly range for this position is listed below. Actual hourly rate dependent upon experience.
    $ $51.73

    We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

    Learn more about our comprehensive benefits package
    Intermountain Health is an equal opportunity employer.

    Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

    At Intermountain Health, we use the artificial intelligence (\"AI\") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you.

    While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process.
    All positions subject to close without notice.
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