Submission for the position: Patient Services Specialist - Richardson, United States - Baylor Scott & White Healthcare

Baylor Scott & White Healthcare Richardson, United States

2 weeks ago

Description

JOB SUMMARYThe Patient Services Specialist 1, with direct oversight, provides administrative support in a physician office, clinic or other operational area that assists patients, to ensure high quality, patient-centered care.

Duties include patient relations, check-in and check-out, scheduling, insurance verification and answering phones.

ESSENTIAL FUNCTIONS OF THE ROLEAssists with patient duties to include patient relations, check-in or check-out, scheduling, insurance verification, and answering phones.

Arranges follow-up visits and referral appointments.
Assists with patient registration duties by collecting and verifying insurance information. Verifies patient demographics and enters changes into computer system. Directs patient to appropriate waiting areas.
Accepts payments for physician/clinic services according to established guidelines. Posts payments and enters charges into computer utilizing appropriate codes.
Generates daily payment reports and verifies cash drawer against report. Provides accurate patient, medical, financial or procedural information to patients or approved outside entities. May be required to discuss financial arrangements with patients.
Receives and directs phone calls. Assists patients and other visitors. Responds to routine inquiries concerning practice services, hours of operation, etc. Ensures any patient complaints are handled appropriately.
Assists with medical records duties as requested.
KEY SUCCESS FACTORSGood listening, interpersonal and communication (oral and written), and professional, pleasant and respectful telephone etiquette. Ability to adapt communication style to suit different audiences. Empathetic listener, sensitive, upbeat, optimistic, articulate, gracious and tactful.
Ability to promptly assess requests by using electronic and paper resource materials and correctly respond to patient inquiries.
Ability to calm upset patients in a composed and professional demeanor.
Excellent data entry, numeric, typing and computer navigational skills, with attention to details.
Comfortable working in a fast paced, constantly changing and stressful environment.
BENEFITSOur competitive benefits package includes the following

Immediate eligibility for health and welfare benefit 401(k) savings plan with dollar for dollar match up to 5% Tuition Reimbursement-PTO accrual beginning Day 1Note: Benefits may vary based upon position type and/or levelQUALIFICATIONS
EDUCATION
H.

S. Diploma/GED Equivalent- EXPERIENCE - Less than 1 Year of Experience

Patient Services Specialist

1 week ago

West Georgia Dermatology Carrollton, United States

**Job description** · **Job Type** · Full time, with benefits · Experience in customer service and with medical systems preferred, but not required. · **Front Desk Specialist Responsibilities** · - Answer phones in a friendly, approachable, and helpful manner. · - Greet patients ...
Customer Service Specialist

2 weeks ago

FastSigns Richardson, United States

Do your friends and co-workers refer to you as a people person? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are ...
Financial Services Specialist

2 weeks ago

DebtBlue Richardson, United States

We are looking for a Financial Services Specialist who will be responsible for analyzing and resolving all draft, audit, and transaction challenges needed in the best interest of the client and business. This agent may also assist in account underwriting, verification, and approv ...
Customer Service Specialist

2 weeks ago

Talent Groups Richardson, United States

Job Title: Customer Service /Call Center /Contact Centre Agent · Contract · Location: Remote (CST/ EST) · Requirements: · High school diploma or equivalent; additional education or training in customer service is a plus. · Previous experience in a customer service or call ce ...
Resident Service Specialist

2 days ago

UDR Richardson, United States

GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with resi ...
Resident Service Specialist

5 days ago

UDR Inc Richardson, United States

Job Description · Job DescriptionGENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrati ...
Customer Service Specialist

2 weeks ago

Talent Groups Richardson, United States

Job Title: Customer Service /Call Center /Contact Centre Agent · Contract · Location: Remote (CST/ EST) · Requirements: · High school diploma or equivalent; additional education or training in customer service is a plus. · Previous experience in a customer service or call ce ...
Resident Service Specialist

2 days ago

UDR, Inc. Richardson, United States Regular, Full time

· GENERAL SUMMARY OF DUTIES: Responsible to coordinate responses to resident service issues as well as tracking and following up on move-in satisfaction. Maintain company customer service standards within the community. Complete various administrative functions associated with r ...
Receptionist - Client Service Specialist

1 day ago

CityVet Richardson, United States

Happy people. Healthy pets. · At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our o ...
Receptionist - Client Service Specialist

2 weeks ago

CityVet Richardson, United States

Happy people. Healthy pets. · At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creating the positive vibe felt at our o ...
Commission & Field Service Specialist Iii

4 hours ago

Southwire Company LLC Carrollton, United States

A leader in technology and innovation, Southwire Company, LLC is one of North America's largest wire and cable producers. Southwire and its subsidiaries manufacture building wire and cable, metal-clad cable, portable and electronic cord products, OEM wire products and engineered ...
Information Services Specialist I

3 weeks ago

University of Texas at Dallas Richardson, United States

Posting DetailsPosting Details Posting Number S05501P Position Title Information Services Specialist I Functional Title Data Management Specialist Department Management Salary Range $37,000, DOQ Pay Basis Monthly Position Status Regular full-time Location Richardson Position End ...
Customer Service Specialist II

5 days ago

Staff Perm Richardson, United States

Customer Service Specialist II - - Inside Sales · In this role you will be supporting the Learning Solutions department and you will be making outbound calls to sell Skills Training to HVAC Dealers and their employees. The calls are to any dealer who merchandises HVAC products to ...
Receptionist - Client Service Specialist

2 days ago

CityVet Richardson, United States

Job Description · Job Description · Happy people. Healthy pets. · At CityVet, we believe healthy pets start with happy people. It is important that our vet-led clinics are filled with smiling faces and compassionate pet people, and each of our employees play a vital role in creat ...
Service Specialist

1 day ago

Bass Pro Shops Garland, United States

The Service Specialist assists in all aspects of Service Department operations including unit inventory procedures, pre-delivery inspection (PDI) and delivery orientation. Position may also assist customers requiring service or warranty repairs for t Specialist, Service Manager, ...
Outbound customer service and sales specialist

1 day ago

Randstad Richardson, United States

Are you an enthusiastic and goal-oriented professional with a knack for making connections and providing top-notch customer service? We are seeking a dynamic Customer Service and Sales Support Specialist to join our team on a long-term temp basis, with the potential for permanent ...
Intake Specialist

1 week ago

Porter Legal Group, PLLC Richardson, United States

Porter Legal Group employs professionals who deliver solutions for complex cases. We dedicate the time and diligence necessary for excellent results. At Porter Legal Group a client will never be just another file. The combination of our experienced professionals, legal knowledge ...
Customer Service Specialist

2 weeks ago

Sodexo, Inc. PLANO, United States

The Customer Service Specialist may work in either a Food or Facilities operation. Their main function is to handle customer service interactions through either face-to-face, email or telephone communications. May operate a switchboard to route incom Customer Service Specialist, ...
Retail Service Specialist

1 day ago

O'Reilly Auto Parts Plano, United States

O'Reilly Automotive W Parker Rd [Store Supervisor / Team Member] As a Retail Service Specialist at O'Reilly Automotive, you'll: Provide professional services while delivering an excellent customer service experience; Support the Store Manager and Assistant Manager in the areas of ...
Patient Service Specialist

2 weeks ago

Baylor Scott & White Institute for Rehabilitation Plano, United States

Overview: · Baylor Scott & White Institute for Rehabilitation · Location: Plano Alliance, TX · Patient Service Specialist (PSS) · Hours: vary between Monday - Friday 7am - 7pm · Full Time · Compensation depends upon candidates years of experience and internal equity. · Th ...