Director of Culinary Services - Herndon
1 month ago

Leads by example displays leadership in guest hospitality exemplifies excellent customer service creates a positive atmosphere for guest relations responds to and handles guest problems complaints empowers employees to provide excellent customer service establishes guidelines so employees understand expectations parameters ensures employees receive on-going training understand guest expectations reviews comment cards guest satisfaction results other data identify areas improvement analyzes information evaluates results choose best solution solve problems.'
Job description
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