Director of Culinary Services - Herndon

Only for registered members Herndon, United States

1 month ago

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'Direct the overall food and beverage (F&B) operation to ensure a consistent high-quality product and service are delivered. This includes guiding and developing staff including direct reports in areas such as banquets room service restaurants bar lounge employee cafeteria dish room purchasing sanitation food sanitization service standards.

Leads by example displays leadership in guest hospitality exemplifies excellent customer service creates a positive atmosphere for guest relations responds to and handles guest problems complaints empowers employees to provide excellent customer service establishes guidelines so employees understand expectations parameters ensures employees receive on-going training understand guest expectations reviews comment cards guest satisfaction results other data identify areas improvement analyzes information evaluates results choose best solution solve problems.'
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