Staff Software Engineer - New York City Metropolitan Area

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need y ...

Job description

We're Celonis, the global leader in Process Intelligence technology and one of the world's fastest-growing SaaS firms. We believe there is a massive opportunity to unlock productivity by placing AI, data and intelligence at the core of business processes - and for that, we need your help. Care to join us?

About Celonis
Celonis is the global leader in Process Mining technology and one of the fastest-growing SaaS companies worldwide. We are on a mission to unlock unprecedented productivity by embedding data and intelligence at the core of every business process—and we're looking for passionate individuals to help us realize that vision.

The Team
As a member of our Reliability Engineering team, you will play a critical role in ensuring the health, performance, and resilience of our platform. The team applies advanced software engineering and Site Reliability Engineering (SRE) principles to drive system reliability, scalability, and operational excellence across the organization.

The Role

• Join a highly technical, collaborative, and innovation-driven team that blends Site Reliability Engineering with modern Software Engineering practices to build resilient and scalable systems.
• Lead reliability efforts for a fleet of 80+ FedRAMP-compliant microservices running on Kubernetes, applying SRE principles to drive observability, automation, and incident prevention.
• Own high-priority application incident escalations, performing deep technical analysis and restoration within defined SLOs, while continuously improving detection and response mechanisms.
• Engineer solutions to enhance the availability, latency, and performance of production services—automating manual processes to eliminate toil and scale operational efficiency.
• Collaborate closely with platform and application engineering teams to conduct post-incident reviews, extract insights, and implement systemic changes that improve overall reliability.
• Document operational knowledge and runbooks, embedding SRE best practices into onboarding, incident response, and platform architecture standards.

The qualifications you need:

• Bachelor's or Master's degree in Computer Science, Software Engineering, or a related technical field (or equivalent hands-on experience).
• Minimum of 5 years of experience building and maintaining cloud-based software applications with at least one public cloud platform (AWS, Azure, or GCP).
• Proficiency in Java, the Spring framework, and Python (or a similar scripting language) in a Linux environment.
• Prior experience contributing to Site Reliability Engineering initiatives or similar operational roles.
• Knowledge of SRE principles, including SLI/SLO design, error budgets, and toil reduction strategies.
• Proven expertise in developing and operating production-grade, scalable services using Kubernetes and elastic cloud architectures.
• Strong problem-solving and troubleshooting abilities in complex, distributed systems.
• Excellent written and verbal communication skills in English.
• Please note: This position is not eligible for immigration visa sponsorship, now OR in the future.

Nice to Have

• Familiarity with observability and monitoring tools (e.g., Datadog, etc.).
• Experience with CI/CD pipelines and tools such as ArgoCD, GitHub Actions, or similar.
• Experience with Infrastructure as Code (IaC) tools such as Terraform and Kustomize.
• Exposure to incident management practices, on-call rotations, and postmortem culture.

The base salary range below is for the role in the specified location, based on a Full Time Schedule.

Total compensation package will include base salary + bonus/commission + equity + benefits (health, dental, life, 401k, and paid time off). Please note that the base salary range is a guideline, and that the actual total compensation offer will be determined based on various factors, including, but not limited to, applicant's qualifications, skills, experiences, and location.

The base salary range below is for the role in New York, based on a Full Time Schedule.

$194,000—$260,000 USD

What Celonis Can Offer You:

• Pioneer Innovation: Work with the leading, award-winning process mining technology, shaping the future of business.
• Accelerate Your Growth: Benefit from clear career paths, internal mobility, a dedicated learning program, and mentorship opportunities.
• Receive Exceptional Benefits: Including generous PTO, hybrid working options, company equity (RSUs), comprehensive benefits, extensive parental leave, dedicated volunteer days, and much more. Interns and working students explore your benefits here.
• Prioritize Your Well-being: Access to resources such as gym subsidies, counseling, and well-being programs.
• Connect and Belong: Find community and support through dedicated inclusion and belonging programs.
• Make Meaningful Impact: Be part of a company driven by strong values that guide everything we do: Live for Customer Value, The Best Team Wins, We Own It, and Earth Is Our Future.
• Collaborate Globally: Join a dynamic, international team of talented individuals.
• Empowered Environment: Contribute your ideas in an open culture with autonomous teams.

About Us:
Celonis makes processes work for people, companies and the planet. The Celonis Process Intelligence Platform uses industry-leading process mining and AI technology and augments it with business context to give customers a living digital twin of their business operation. It's system-agnostic and without bias, and provides everyone with a common language for understanding and improving businesses. Celonis enables its customers to continuously realize significant value across the top, bottom, and green line. Celonis is headquartered in Munich, Germany, and New York City, USA, with more than 20 offices worldwide.

Get familiar with the Celonis Process Intelligence Platform by watching this video.

Celonis Inclusion Statement:
At Celonis, we believe our people make us who we are and that "The Best Team Wins". We know that the best teams are made up of people who bring different perspectives to the table. And when everyone feels included, able to speak up and knows their voice is heard - that's when creativity and innovation happen.

Your Privacy:
Any information you submit to Celonis as part of your application will be processed in accordance with Celonis' Accessibility and Candidate Notices

By submitting this application, you confirm that you agree to the storing and processing of your personal data by Celonis as described in our Privacy Notice for the Application and Hiring Process.

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