Hotel Guest Service Representative - Wayne - Buffalo Lodging Associates

    Buffalo Lodging Associates
    $28,000 - $42,000 (USD) per year *
    Description

    Hotel Guest Service Representative

    This is a Full-Time Guest Services Representative role at our Residence Inn by Marriott in Wayne, New Jersey.

    • Greet guests and complete check-in/check-out procedures using the Property Management System while obtaining pertinent information.
    • Handle cash, credit card transactions, and provide goods to guests.
    Finding solutions for each guest's needs while providing relevant hotel services and amenities creates an accommodating environment. Requests from guests should be responded to promptly.

    A valid driver's license is required as this position occasionally involves driving the hotel shuttle.Responsibilities also include taking reservations over incoming calls with excellence in service. Relevant information should be input into the Hotel Management System.The typical schedule for this Evening Shift includes working 3pm - 11pm during weekends and holidays.Skills desired of applicants embody Buffalo Lodging Associates' culture which prioritizes Excellence Passion Integrity Inclusive.Required skills include Customer Service experience preferably in a hotel setting Marriott experience preferred High School diploma or equivalent Computer knowledge including intranet Property Management system WORD EXCEL strongly preferred Valid drivers license acceptable driving history subject company approval.Upon meeting these qualifications benefits offered include Paid Weekly Medical Dental Vision Insurance Competitive 401(k) Retirement Savings Plan Generous Employer Match Paid Vacation Sick Time Paid Holidays Tuition Reimbursement Flexible Spending Account Company Paid Life Insurance Short Term Disability Long Term Disability Employee Assistance Program Hotel Discounts Wellness Programs Monthly Employee Appreciation Activities Learning Development Opportunities Employee Referral Program
    * This salary range is an estimation made by beBee
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