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    Sales Team Lead-Hunting - Harrisburg, PA, United States - Bass Pro Shops

    Bass Pro Shops
    Bass Pro Shops Harrisburg, PA, United States

    5 days ago

    Default job background
    Full time
    Description

    POSITION SUMMARY:
    Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, stocking, and customer service activities


    ESSENTIAL FUNCTIONS:
    Supports the GSM / DM in achievement of Departmental Sales, Gross Margin, Inventory Shrinkage and Payroll Goals.
    Provides daily direction to the associates within the department.
    Prepares to-do / Task lists.
    Executes all merchandising directives i.e. "Top 25 list", "Extreme Savings" items, etc. & maintain all plan-o-grams as set by the Corporate Office.
    Insures a pleasant and productive shopping experience for all customers.

    Assists the GSM / DM and Human Resources Manager to staff the department with "service" oriented associates; participates in interviewing and makes recommendations for selection; coordinates training; consults with GSM and gives input on preparation of performance appraisals; prepares weekly work schedules; coaches and motivates associates to promote positive customer relations and a productive team-oriented work environment.

    Resolves customer and associate opportunities with GSM / DM and HR Manager.

    Maintains a high level of personal Customer Service; achieves better than Company average customer service results (surveys, secret shops, etc.).

    Remains Product "expert" through ongoing product knowledge training; conducts product demos to entire staff.

    Assists the GSM / DM with coordination of all "Special Events"; maintenance of pricing and UPC integrity; determining proper assortments; accuracy of inventory; proper display, signing and pricing of all advertised items.

    Assists the GSM / DM in carrying out Supervisory responsibilities in accordance with the Company's policies and applicable laws, including interviewing, training, planning, assigning and directing work, measuring and evaluating performance, addressing complaints and resolving problems, maintaining a positive, harassment free working environment for all associates.

    Provides a legendary experience for every customer, every time by assisting customers in making buying decisions by:
    identifying and evaluating customers' needs,
    making product recommendations based off of this analysis,
    promoting programs including, but not limited to CLUB Membership, VOC and In-Store Pick-up.
    ALL OTHER DUTIES AS ASSIGNED EXPERIENCE/


    QUALIFICATIONS:

    Minimum Degree Required:
    High School Diploma or equivalent
    Experience: 2 to 4 years in Retail Sales
    Supervisory experience is a plus KNOWLEDGE, SKILLS,


    AND ABILITY:
    Ability to calculate figures and amounts such as discounts, commissions, and percentages
    Ability to read and analyze certain reports
    Ability to effectively present information and respond to questions from Managers, associates, customers, and the general public
    Ability to conduct meetings and presentations to groups
    Proficiency with PC-based word processing, spreadsheets, data-based management and electronic point of sale and inventory management systems
    Demonstrated strong interpersonal skills. Ability to establish and maintain effective working relationships with co-workers, associates, customers and with the Corporate Staff


    TRAVEL REQUIREMENTS:
    N/


    A PHYSICAL REQUIREMENTS:
    Constantly stand and/or walk during shift
    Occasionally ascend or descend ladders, stairs, ramps, etc.
    Constantly communicate with others to exchange information
    Occasionally repeat motions that may include the wrists, hands and/or fingers
    Occasionally operate machinery and/or power tools
    Occasionally operate motor vehicles or heavy equipment
    Light work that includes moving objects up to 20 pounds constantly, may occasionally move and lift objects up to 100 pounds or more (utilizing a team lift as needed)
    Occasionally work in tight and confined spaces
    Occasionally work in noisy environments


    INDEPENDENT JUDGEMENT:
    Performs duties within scope of general company policies, procedures, and objectives. Analyzes problems and performs needs assessments. Uses judgment in adapting broad guidelines to achieve desired result. Regular exercise of independent judgment within accepted practices. Makes recommendations that affect policies, procedures, and practices.


    Full Time Benefits Summary:
    Enjoy discounts on retail merchandise, our restaurants, world-class resorts and conservation attractions Medical
    Dental
    Vision
    Health Savings Account
    Flexible Spending Account
    Voluntary benefits
    401k Retirement Savings
    Paid holidays
    Paid vacation
    Paid sick time
    Bass Pro Cares Fund
    And more Bass Pro Shops is an equal opportunity employer.

    Hiring decisions are administered without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state or local law.

    Reasonable Accommodations Qualified individuals with known disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and certain state or local laws.

    If you need a reasonable accommodation for any part of the application process, please visit your nearest location or contact us at Bass Pro Shops
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