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Dual Hotel
1 week ago
AC Hotel Lansing Lansing, United States Full timeWe are hiring an operations ManagerPay: 48-52K · Responsibilities: · Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. · Analyzes service issues and identify trends. · Successfully works with department heads to ensure proper process ...
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Dual Hotel
1 week ago
Concord Hospitality Lansing, United States· We are hiring an operations Manager · Pay: 48-52K · Responsibilities: · Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. · Analyzes service issues and identify trends. · Successfully works with department heads to ensure pro ...
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Dual Hotel-Operations Manager
1 week ago
Concord Hospitality Lansing, United StatesWe are hiring an operations Manager · Pay: 48-52K · Responsibilities: · •Demonstrates and communicates key drivers of guest satisfaction for the brand's target customer. · •Analyzes service issues and identify trends. · •Successfully works with department heads to ensure pro ...
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Front Desk Agent- Dual Hotel
3 weeks ago
Concord Hospitality Enterprises Company Lansing, United StatesAs a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:Assisting guests efficiently, courteously and professionally at all times. Maintain a high level of service and Hotel, Front Desk, Agent, Hos ...
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Concord Hospitality Lansing, United StatesWe are hiring a Houseperson to assist in our Housekeeping Department · Pay scale $ /hr. · As the Houseperson, you will: · •Make rounds through the halls each shift to ensure public areas are clean and tidy, taking care to remove or replace anything out of order. · •Coordinate ...
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Maintenance Tech 1-New Dual AC/Hyatt Hotel
1 week ago
Concord Hospitality Lansing, United StatesWe are hiring a Maintenance Technician · Pay scale: $18-20/hour · Key Role Responsibilities: · As a maintenance tech on our engineering team, you are responsible for keeping all equipment in good working order with routine repairs and preventative maintenance checks. · You will a ...
Front Desk Agent- Dual Hotel - Lansing, United States - Concord Hospitality
Description
Front Desk & Guest CarePay Range:
$15-17/hour.
We are looking for people that have a passion to serve others Working at the front desk means you are at the hub of the hotel with the most interaction with our guests.
If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you We have a great company culture at Concord Hospitality where everyone is valued and treated with respect.
Role Responsibilities:
As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by:
Assisting guests efficiently, courteously and professionally at all times
Maintain a high level of service and hospitality.
Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner.
Post guest charges, collect payments and follow all cash handling procedures as required by Concord.
Handle guest mail and messages with respect to privacy and professionalism
Be knowledgeable of the hotel brand and various programs (travel programs, special offers)
Be a great communicator to various departments and management on guest comments and concerns.
Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance.
Have full knowledge of hotel safety and emergency procedures.
Here are some reasons our associates like working for us:
Benefits (Full Time Associates only)
We offer competitive wages.
Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development and career advancement opportunities.
Why Concord?
Our culture is based on our five Cornerstones, and they are what we consider our foundation: Quality, Integrity, Community, Profitability, and Fun.
It's important to us to provide a great work environment for our associates and we strive to hire the BEST associates in the market.
At Concord, you can enjoy a culture where you are valued, and our Associate First policy is a way of life.
Utilize your hospitality talents with a Company that cares about you and your development.We do many fun things on property to stay engaged with our associates and show you we care about you.
You take pride in your work, the hotel, and your employer to make sure we exceed our guests' expectations. If this is you, we want you to contact us... Now
If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.