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    Onsite Pharmacy Technician - Indianapolis, IN, United States - SelectQuote, Inc.

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    Full time
    Description

    Company Overview:
    About the Role:

    Job Summary:

    The Pharmacy Fulfillment Technician (PFT) is responsible for adhering to state and federal regulations in the performance of pharmacy-related data entry and patient registration activities.

    This position is responsible for the resolution of third-party rejects and responding to high-volume customer inquiries, working under direct supervision.

    This position follows standard operating procedures and performs duties in accordance with SelectRx policies and procedures.

    The Pharmacy Fulfillment Technician is also responsible for using pharmacy systems to obtain patient and drug information and running automated machinery required to pre-sort and package medications in support of the fulfillment site production process.


    Supervisory Responsibilities:
    This position has no direct supervisory responsibilities


    Essential Duties and Responsibilities:
    Processes new patient registration by entering data into the Pioneer system
    Handles patient prescription requests within HIPAA guidelines and enter refill orders for processing
    Troubleshoots to obtain missing prescription information, and interprets medical abbreviations (SIG codes)
    Resolves all data entry-related exceptions
    Runs automated machinery, sort medications, and transition inventory through different workflow stages with a focus on quality control
    Counts and fills prescriptions, affix labels, pack, and ship
    Cleans and helps maintain machinery and keep the work area orderly
    Resolves Third Party Rejects by reviewing, gathering information, making corrections and resubmitting for processing according to individual plan requirements
    Provides assistance to Pharmacists by identifying and communicating issues to senior-level staff as appropriate
    Performs duties and responsibilities according to the philosophy and standards of SelectRx including conveying courtesy, respect, enthusiasm and positive attitudes in work situations with clients, peers and visitors
    Maintains client and associate confidentiality.

    Responsible for understanding all the applicable policies and procedures of the department necessary to perform essential job functions as well as the employee handbook.

    The position may be requested to perform job-related tasks other than those stated in this description as directed by the Pharmacist-in-Charge
    Adheres to SelectRx's prescription data entry procedures and guidelines
    Performs other related duties as assigned Skills/Abilities: Basic level PC skills including:
    Start and shut down computer
    Use mouse to point and click
    Start, close and switch between programs
    Save files
    Print documents
    Access information online
    Touch typing
    Formatting documents
    Intermediate level keyboarding typing skills, at least 35 words per minute
    High degree of interpersonal, communication and organizational skills
    Proficiency in reading, writing and speaking is required Education and Experience: Preferred to have a least 1-year experience in retail pharmacy, fulfillment or call center environment as a Pharmacy Technician
    High school diploma or equivalent
    Must maintain an active Pharmacy Technician Certification Certificates/Licenses/Registration Pharmacy Technician Certification Board (PTCB) license or certification Financial Responsibilities (budget revenue) This position has (no) budget responsibility, authority and/or level of control


    Physical Requirements:
    Prolonged periods of standing and sitting throughout shift
    Ability to pull, push, lift and carry items weighing up to 40 pounds
    Ability and willingness to perform tasks which include pushing, pulling, grasping and lifting with or without reasonable accommodation
    Position may occasional require extended evening hours as job duties demand
    Required to work weekend shift when needed Select

    Quote Core Values:
    Service: We create positive customer experiences


    Entrepreneurship:
    We create innovate & take risks


    Leadership:
    We build & invest in high-performing teams


    Empowerment:
    We embrace a changing environment


    Courage:
    We challenge the status quo & drive continuous improvement


    Teamwork:
    We help support & celebrate each other


    Disclaimer:

    The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.

    They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required.

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