IT Systems Administrator - Fishers, United States - INCOG BioPharma Services

INCOG BioPharma Services Fishers, United States

4 weeks ago

Description

We are seeking an IT Systems Administrator that is experienced, agile, and collaborative; and has maturity, confidence, and sound design/troubleshooting/decision making skills.

The IT Systems Administrator will work closely with the Director of IT to implement, support, enhance, and foster adoption for a variety of computerized infrastructure and Quality Laboratory systems.

This position requires a passion for IT, systems administration, and supporting the ever-changing technology needs of the company. As well as the ability to work independently and in a team environment at all levels of the organization.

The IT Systems Administrator will be crucial to maintaining the Microsoft Azure infrastructure that fosters security, collaboration, and adoption of the technologies that drive operational excellence for both the business and our customers.

You will possess a demonstrated ability to influence positive outcomes without direct reporting authority.

Essential Job Functions:

Azure Infrastructure Management to include user accounts, groups, conditional policies, Intune management, mobile device management, and endpoint security.
Administer, support, and maintain workstations, servers, and instrument software that support Quality Control labs and other key areas of the facility. This includes ensuring ongoing maintenance is completed for security updates, access control, and audit trail reviews.
Serve as the onsite support for tier 2 troubleshooting of issues that cannot be resolved by the tier 1 helpdesk (managed services provider).
Execute and update documentation for the support of infrastructure and enterprise systems to aid in system adoption by personnel and ensure assets are reliable, accessible, and secure.
Provide administrative support and liaison with partners for assigned systems and supporting applications by completing tasks such as maintenance, periodic reviews, access and systems administration.
Work closely with engineering, quality control, quality assurance, and other stakeholders to deliver infrastructure solutions that drive operational excellence and process improvements.
Ensure alignment with directives and industry guidelines for applications.

Special Job Requirements:

5+ years of progressive IT Administration Experience.
3+ years of experience managing Microsoft Azure platform for AD, Intune, MDM, endpoint management, Teams, SharePoint, and other Azure-powered solutions.
5+ years proven experience maintaining and troubleshooting Windows-based workstations and servers.
Proven experience in helpdesk support and customer service mindset.
Knowledge of building SOPs, systems support, Data Integrity guidance, GxP compliance, Software Development Life Cycle, ITIL, and Good Documentation Practices to support working within a regulated environment.
Technical degree, A.S., or B.S. in Engineering, Computer Science, or equivalent experience.

Additional Preferences:

Advanced certification in Microsoft Azure Platforms or ITIL a plus.

Additional info about INCOG Bio

Pharma Services:

At INCOG BioPharma we have built a world-class CDMO for parenteral injectable drugs.

Our culture and priorities are different by design:
focused on building long-term value for our customers, we are committed to a service-culture mindset, technical excellence, and a collaborative and team-centered approach to doing business.

If you crave the challenge of creating systems from scratch and believe you have insights for a better way of doing business, which benefits customers by ensuring quality outcomes and accelerating their route to market, we want to hear from you. Unless otherwise specified, all positions are based out of our Fishers, IN offices. Please note, we are a smoke-free campus.

INCOG BioPharma is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind. All employment decisions at INCOG BioPharma are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, sex (including pregnancy), age, physical disability, sexual orientation, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. We will not tolerate discrimination or harassment based on any of these characteristics.

By submitting your resume and details, you are declaring that the information is correct and accurate.

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