- Provide technical service support on existing installations ensuring systems continue to meet existing building occupancy codes and efficient operation requirements.
- Programming and commissioning of Control Systems and Integration with other systems related to building automation.
- Be well-versed in multiple controls systems as they may be on a different site each day based on the service calls that come in on a daily basis.
- Communicate directly with the customer in order to satisfy the needs regarding the specifics of what is required to solve the issue on a particular site.
- Document the services performed on a service call on a FSR (Field Service Report) with details of what the service call consisted of and to document if the call is complete or will require a follow up visit.
- Replace failed parts, controllers, wire, relays and devices as required.
- Maintain a good disposition with the customers and deal with them in a courteous manner at all times.
- Verify devices, panels and annunciators of controls projects.
- Ensure timely software backups are created for projects and software development.
- Complete time sheets, service work orders, and other paperwork required for this position in an accurate and timely manner.
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Field Service Technician - Tulsa, United States - Orion Talent
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Description
Position Details:
Title:
Field Service Technician
Location:
Tulsa, OK
Travel/Schedule:
Approximately 75% travel; you can realistically expect to travel Mon-Fri overnight throughout the U.S. (home on weekends) for three weeks each month, and be home for the other week. Jobs are typically 3 to 5 days in length. When not travelling, you will either work from home (completing paperwork, providing technical support, assisting with housing loadouts, etc).
Compensation:
Target base salary ~$32/hr - $34/hr
Bonuses/Additional Compensation:
$10K-15K expected commissions/incentive pay (paid monthly) plus annual performance bonus.
Benefits:
Company offers an excellent benefits package with comprehensive medical/dental/vision plans, Flexible Spending Accounts, matching 401k (5%), tuition assistance opportunities, 4 weeks PTO, on-site gym, etc.
Position Description:
In this role you will be responsible for supporting customers with on-site service, technical support and on-site training.
Primary functions of this position are commissioning new equipment; preventive maintenance, troubleshooting and repair of existing equipment; and telephone customer support.
The Field Service Technician also prepares reports documenting the work performed and the performance of the equipment.Some specific responsibilities include:
In order to be successful in this role, you should have good electrical, electronic and/or mechanical aptitude, to include troubleshooting, maintenance and repair of such equipment and systems as motors, industrial controls, compressors, etc.
You should also have a clear ability to work with electronic equipment such as volt meters, amp meters, oscilloscopes, etc; the ability to troubleshoot basic electric and electronic circuitry, including reading and interpreting electrical and electronic diagrams; and a working understanding of AC power circuitry including breakers, multi-phase power, etc (120VAC).
You must be comfortable working at heights or in confined spaces. And you must be service-minded and customer-focused.