- Manage meeting scheduling KPIs for the group.
- Training/reinforcing processes and procedures.
- Addressing customer complaints with individual Client Service when needed.
- Client services responsibilities for a dedicated group of clients to include key accounts, including: scheduling audits, optimizing clients' and auditors' audit schedules, maximizing audit days for a given level of customer demand, answering clients' questions about the certification process, understanding clients' certification needs, identify and offer the best type of service to meet clients' needs and accreditation requirements, update the scope of work as necessary and send to customer as a proposal.
- Receive, review, and execute all client requests related to their relationship with ABS Quality Evaluations Inc.
- Actively work with the operations department to develop and implement activities to enhance the client/company relationship.
- Review each relationship for efficiencies, profitability, and cross-selling opportunities. Use interface with clients to maximize cross-selling opportunities.
- Refer new business opportunities to the sales department for quotation and follow-up.
- Interface with operations services to ensure efficient audit delivery and accounts receivable maintenance.
- Interface with Audit Services and Technical Reviewers as requested; provides information when requested to facilitate client certification activities post scheduling actions.
- Promote teamwork within the group and cross-train fellow team members.
- Other responsibilities as assigned and as the position expands.
- High School Diploma or equivalent work experience preferred.
- 5 years of experience or a combination of education and experience in a business/technical discipline or equivalent business/quality-related experience.
- Knowledge of ISO 9000, QS-9000, and ISO 14000 Standards and certification requirements or ability to develop such knowledge with training are preferred.
- Proven planning skills and ability to learn to schedule auditors.
- Ability to work independently and comfortably perform multiple functions/tasks in a very high paced intense environment.
- Good business background, strong interpersonal skills, service-oriented, and customer sensitive, with concern for accuracy, effectiveness, flexibility, and innovation.
- Extensive computer skills including Excel, Work, Access, and ability to learn new operational systems. This position uses a proprietary database application almost continuously.
- Must have a positive attitude and be success oriented.
- Ability to develop a working knowledge of ABS Rules, Guides, statutory regulations, and related instructions, as well as the ABS Employee Safety Policy.
- Ability to obtain working knowledge of the ISO17021 as well as the ABS Quality Evaluations Quality & Environmental Management System.
-
Scheduler - Planner
3 days ago
Kent Plc Houston, United StatesAbout you: Join us. Unleash your energy within. · If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the ...
-
Planner Scheduler
7 hours ago
EMCOR Group Houston, United States**Description** · **About Us:** · EMCOR Facilities Services (EFS), an EMCOR core business, services over 1 billion square feet of commercial space across the United States. From corporate campuses to single sites, EFS provides a range of services that support mission-critical are ...
-
Planner Scheduler
1 day ago
EMCOR Group Houston, United StatesIf you're ready for a great job with steady hours, then look no further. We are looking for a highly skilled and responsible Planner Scheduler. You can work and enjoy a steady 40 hours (w/ OT options) of Monday thru Friday with a great team. You will Planner, Scheduler, Finance M ...
-
Scheduler Planner
1 week ago
Piping Technology & Products Houston, United StatesJob Description · Job DescriptionPiping Technology and Products is poised for growth, and we need an scheduler to support our senior management team along the way. Because we're known for exceptional customer experiences, we're looking for an assistant manager who can be the face ...
-
Planner Scheduler II
7 hours ago
Sun Technical Houston, United StatesBHI Energy is searching for a Planner Scheduler II ( Natural Gas Scheduler) for a 12 months contract position. Candidate will perform and coordinate natural gas pipeline scheduling activities, assist in optimizing and utilizing pipeline capacity and coordinate with accounting to ...
-
Planner/scheduler
1 week ago
KBR Houston, United States**Title**: · Planner/Scheduler · KBR Sustainable Technology Solutions (STS) provides holistic & value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, en ...
-
Planner/Scheduler
1 month ago
KBR Houston, United States Full timeTitle: · Planner/SchedulerKBR Sustainable Technology Solutions (STS) provides holistic & value-added solutions across the entire asset life cycle. These include world-class licensed process technologies, differentiated advisory services, deep technical domain expertise, energy tr ...
-
Project Planner Scheduler
1 week ago
Bechtel Corporation Houston, United StatesRequisition ID: 276773 Relocation Authorized: National - Family · Telework Type: Part-Time Telework · Work Location: Houston, TX · Extraordinary teams building inspiring projects: · Since 1898, we have helped customers complete more than 25,000 projects in 160 countries on a ...
-
Project Controls Planner/Scheduler
1 week ago
Stantec Houston, United StatesProject Controls Planner/Scheduler C ) · Description · We are strategizing, planning, and implementing projects that help clients achieve their organization's objectives. Join our award-winning program management team and bring transformational project solutions to life. · Your O ...
-
Planner/Scheduler
3 days ago
CDI Engineering Solutions Deer Park, United States Technical ResourcesOverview · "Together We Make Life Better". Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company. · CDI Engine ...
-
Maintenance Planner/scheduler
3 weeks ago
Zodiac Solutions Houston, United StatesJOB: Planner & Scheduler · Location: Houston ,Texas · - Worked as a Planner & Scheduler for the O&G Assets · 2. Ability to manage multiple programs in the Asset - Projects and Business Operations · 3. Adopt and use Project Management techniques and tools · 4. Prepare Project Plan ...
-
Planner, Operations Services
2 weeks ago
Petroplan Europe Limited Houston, United States PermanentOur client is seeking a Full-Time Planner, Operations Services to support US based LNG export facility and service the global demand for North American natural gas. This Houston-based position will support the long-term development of clean and reliable North American energy supp ...
-
Production Planner Scheduler
3 days ago
Altamira Material Solutio Houston, United StatesPrecision Fluorocarbon Inc. (PFI), an industry leader in custom plastic component manufacturing located in Tomball, Texas is seeking an experienced Planner/Scheduler to join our team. No phone calls or recruiters please. · **Company Description** · Precision Fluorocarbon Inc. spe ...
-
Planner/scheduler - Us
3 weeks ago
Enbridge Contingent Talent Community Houston, United StatesLooking for experienced Planner/Schedulers · - Contract opportunities with a high possibility of extension based on performance and other factors. · - Location - Houston, TX · At Enbridge, our goal is to be the first-choice energy delivery company in North America and beyond—for ...
-
Planner - Scheduler
1 week ago
Kent Plc Channelview, United StatesJoin us. Unleash your energy within. · If you have world-class ambitions to reach the stars while keeping your feet on the ground, we're the team for you. We've created a new breed of company - future-focused with reimagined ambition across all disciplines within the energy sect ...
-
Production Planner/scheduler
3 weeks ago
Union Tech Co., LLC Houston, United StatesWe are looking to employ a detail-oriented and Entry-Level production planner to create, modify, and manage production schedules. The production planner's responsibilities include monitoring inventory levels, regularly providing production status updates to management, and facili ...
-
Planner Scheduler
1 week ago
Targa Resources Corp Mont Belvieu, United StatesPOSITION SUMMARY: · The Planner / Scheduler is responsible for the planning and scheduling aspect of all work. Develops job plans and routinely meets with different work groups to resolve scheduling conflicts. Responsible for maintaining the Maximo maintenance management system. ...
-
Planner Scheduler
1 week ago
Targa Resources Corp. Mont Belvieu, United StatesPOSITION SUMMARY: · The Planner / Scheduler is responsible for the planning and scheduling aspect of all work. Develops job plans and routinely meets with different work groups to resolve scheduling conflicts. Responsible for maintaining the Maximo maintenance management system. ...
-
Bemana, LLC Houston, United StatesJob Description · Job DescriptionBemana is helping a vertical manufacturer of paint booths and finishing equipment to find a Field Service Technician to join their growing, best-in-class team · As a Field Service Technician you will provide outstanding customer service experience ...
-
Planner/Scheduler
1 week ago
CDI Engineering Deer Park, United StatesOverview: · Together We Make Life Better. Our quality engineering, sustainable solutions and safety record inspire everything we do. Our diverse and inclusive workforce allows for all employees to feel valued and safe to give their opinions and improve our company. · CDI Engine ...
Client Services Planner/Scheduler-Aerospace - Houston, United States - American Bureau of Shipping (ABS)
Description
The Client Services Specialist is responsible for managing the sales and customer service to all contracted clients. These activities include all facets of servicing the client, including audit scheduling, contract, and program adjustments, cross-selling opportunities, and general relationship management responsibilities.What You Will Do:
Education and Experience
Reports to the Operations Manager.
ABOUT US
We set out more than 160 years ago to promote the security of life and property at sea and preserve the natural environment. Today, we remain true to our mission and continue to support organizations facing a rapidly evolving seascape of challenging regulations and new technologies. Through it all, we are anchored by a vision and mission that help our clients find clarity in uncertain times.
ABS is a global leader in marine and offshore classification and other innovative safety, quality, and environmental services. We're at the forefront of supporting the global energy transition at sea, the application of remote and autonomous marine systems, cutting-edge technical solutions, and many more exciting advancements. Our commitment to safety, reliability, and efficiency is ever-present, guiding our clients to safer and more efficient operations.
About Our Benefits
ABS Group proudly offers a variety of industry-leading benefits designed to enhance the life and well-being of our employees and their families. These benefits include, but are not limited to, medical insurance (PPO and HD), dental and vision insurance, Health Savings account (HSA), Flexible Savings Account (FSA), life insurance, accidental death and dismemberment insurance, disability leave programs, parental leave program, paid holidays, and paid vacation time. The Company provides an Employee Assistance Plan (EAP) that offers additional support in personal wellness, including work-life services. ABS Group also offers a 401K plan with a generous company match, subject to plan requirements.
Equal Opportunity
The ABS Group of Companies is committed to the equal employment opportunity of its employees and prohibits discrimination against any employee or qualified applicant based on race, color, creed, religion, national origin, sex, gender identity, age, disability, marital status, sexual orientation, citizenship status or veteran status, or other non-work-related characteristics that may be protected under the law of the Federal Government or specific state employment laws.
Notice
ABS and Affiliated Companies (ABS) will not pay a fee to any third-party agency without a valid ABS Master Service Agreement (MSA) authorized and signed by Human Resources. Any resume, CV, application, or other forms of candidate submission provided to any employee of ABS without a valid MSA on file will be considered property of ABS, and no fee will be paid.
Other
This job description is not intended, and should not be construed, to be an all-inclusive list of responsibilities, skills, efforts or working conditions associated with the job of the incumbent. It is intended to be an accurate reflection of the principal job elements essential for making a fair decision regarding the pay structure of the job. #ogjs