House Advocate - Rolling Meadows - WINGS Program

    WINGS Program
    WINGS Program Rolling Meadows

    2 weeks ago

    Description

    Job Type
    Part-time
    Description
    To maintain the smooth operation of the Safe House and Crisis Line, and support clients as needed.
    Key Responsibilities:

    • Operate the Crisis Line by providing crisis intervention, counseling, education, safety planning, and referrals to callers.

    • Conduct and approve intake and eligibility evaluations to determine guest's needs and appropriateness for services at the Safe House.

    • Interact with guests in the community areas of the house and role model social skills, conflict resolution, parenting and other skills of daily living (this may include time management, self-care, conflict and stress management, parenting, budgeting and others).

    • Supervise and coordinate activities related to house policies and chores.

    • Identify guest needs and communicate these needs to the responsible staff member to secure donations and services.

    • Ensure building is safe and secure, reporting any concerns to appropriate personnel.

    • Maintain timely, accurate records including up-to-date client files, statistics report, and census.

    • Update daily roster and shift reports.

    • Assist with meals and mealtime during the shift.

    • Assist in processing and storing donations as requested.

    • Attend and participate in supervision, weekly group meetings, and other meetings as required.

    • Conduct, attend, and participate in appropriate training and education.

    • Immediately report child abuse to Department of Children and Family Services as mandated by law and in accordance with agency procedures.

    • Work evenings, weekends and holidays as needed.
    Requirements

    • Associates degree in social service, counseling, or closely related field, or equivalent job experience required.

    • 40-hour domestic violence training and CPR/First Aid preferred.

    • ICDVP credential preferred.

    • Food Safety and Sanitation Certification preferred.

    • Bilingual skills (Spanish, Polish, or Russian) preferred.

    • Familiarity with Microsoft Office Suite.

    • Commitment to diversity, equity, and inclusion.

    • Possess the ability to work efficiently and independently and be highly organized with attention to detail along with strong project management, interpersonal and problem-solving skills.

    • Skilled in working with sensitive issues and in maintaining professional boundaries with clients.

    • Must demonstrate professionalism, flexibility, good judgment, and commitment to teamwork.

    • Ability to handle physical requirements to accomplish daily responsibilities, including but not limited to lifting up to 35 pounds using both hands/arms on a regular basis, and occasionally standing for extended periods.
    Benefits

    • IL Paid Leave for All or Chicago Paid Leave
    • EAP
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