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    Manager - ServiceNow Development Team - Gulfport, United States - Hancock Bank

    Hancock Bank
    Hancock Bank Gulfport, United States

    1 week ago

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    Description
    This is a Job Description for a Manager ServiceNow Development Team in Gulfport, Mississippi


    Summary:


    Responsible for planning and directing the resources necessary to develop, support, and deliver Line of Business Solutions on the ServiceNow Platform and Web Development (ASP) framework by performing the following duties.


    Duties & Responsibilities:
    Overall management of the ServiceNow Instance, .Net / ASP, and SharePoint environments. Supervision of Programmer/Analysts, Senior Programmer/Analysts, and Technical Analysts within the ServiceNow Platform Team. Maintains effective communication within the team. Maintains effective communication between the team and the users of information systems. Maintains effective communication with team members concerning performance against goals. Ensures adequate staffing and training to support Production and Business Continuity of assigned software systems and applications.

    Plans, schedules, assigns, monitors, and directs activities of team members on technical and operational projects and during regular departmental activities.

    Reviews assignments of team members to ensure a balanced workload across the team and priorities are being met. Reviews the work of team members, ensuring standards are being met.

    Provides leadership including, but not limited to, setting a good example for team members to follow regarding work ethic, being a positive influence and helping with complex issues.

    Develops team members by providing consistent direction, technical and leadership training where appropriate, recognizing achievement, and maximizing the talents and abilities of team members.

    Project or effort management

    Requirements

    and Qualifications[]{# Hlk }[]{# Hlk }
    :

    Bachelor's degree and at least ten years related experience and/or training or equivalent combination of education and experience with a developed expertise in a particular area or function of programming.

    Prefer a BS in Computer Science, Management Information Systems, or similar degree.

    To perform this job successfully, an individual must have knowledge of accounting software; Database software; Design software; Development software; Human Resource systems; Internet software; Payroll systems; Project Management software; Spreadsheet software and Word Processing software.

    Strong knowledge of banking business applications is preferred.

    Extensive knowledge of Microsoft Office products including Microsoft Word, Excel, PowerPoint, Access, Outlook email program, their processes, and their interdependencies.

    Advanced abilities of problem solving and analyzing. Advanced abilities to use spreadsheet software, word processing software, email systems and network systems. Demonstrated leadership capabilities on sizable projects. Ability to communicate effectively orally and in writing using the English language. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.

    Ability to work with mathematical concepts such as probability and statistical inference, and fundamentals of plane and solid geometry and trigonometry.

    Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations. Ability to define problems, collect data, establish facts, and draw valid conclusions.

    Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables.

    No certification, licenses, or registrations are required to successfully perform this job

    Equal Opportunity/Affirmative Action Employer.
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