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    Clinical Care Coordinator, Logistics Center - Cooperstown, United States - Bassett Healthcare

    Bassett Healthcare
    Bassett Healthcare Cooperstown, United States

    3 weeks ago

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    Description

    Overview:

    Are you looking to make a difference by improving the health of our patients? Here you will find an innovative culture that is patient-focused and dedicated to making a difference. We are committed to helping the population we serve, and our communities, achieve optimum health and enjoy the best quality of life possible. Recently named a Forbes America's Best-In-State Employer 2022

    Responsibilities:

    The Logistics C3 Paramedic is responsible for appropriate placement for patient admissions, coordinating and expediting admissions and transfers as well as overcoming delays and obstacles at Bassett Medical Center and throughout the network. Acts as a primary liaison between all service locations, support departments, other healthcare facilities, and in partnership with physicians to ensure appropriate patient placement for effective, efficient patient focused outcomes. Works collaboratively with all members of the healthcare team to improve LOS performance of the Bassett Healthcare Network. This clinical position
    works in conjunction with the physician and/or staff and has the authority to prioritize bed allocation resources to determine placement based on medical needs.

    • Provides centralized one-call service for direct admits and facility transfers
    • Monitors bed requests for post-procedure admissions (ex. Cath Lab). Assigns bed and status prior to admission
    • Efficiently places each patient and verifies he/she is in the appropriate level of care and correct patient status/type.
    • Uses clinical knowledge to plan and coordinate hospital-wide patient placement activities.
    • Collaborates with Staffing Coordinator to consider nursing staff capacity in planning patient placement.
    • Coordinates with the Unit C3, BH C3 and ED C3 to facilitate patient placement including all admissions, transfers and discharges on a 24/7 basis.
    • Assigns Bed Request Priority.
    • Ensures pre-cert/authorization/clear admission status order is obtained for admissions in absence of C3a
    • Accurately completes minimum registration tasks and obtains patient demographic information for direct admits and facility transfers in absence of C3a
    • Obtains clinical information and complete orders for direct admits and facility transfers.
    • Creates and tracks direct admission and hospital transfer cases and associated
      documentation/activities in Intake Logistics
    • Evaluates appropriateness of admission (patient status, level of care) for direct admits and facility transfers.
    • Determines DRG-based initial LOS values for direct admits and facility transfers (all status/types) and enters into Care Logistics software.
    • Anticipates and facilitates accommodations for patients care needs for patients being admitted to the nursing unit (patient requiring a bariatric bed, special equipment, interpreter svc, etc.).
    • Review previous patient history and updates CL with key patient attributes (isolation, 30-day readmission, etc.).
    • Proactively anticipates, identifies, and addresses barriers that may impede system-wide flow; Escalates issues as appropriate.
    • Actively leverages information to adjust resources (EVS, Transport, Ancillary Services, & Staffing) in real-time to meet Milestones and achieve length of stay goals.
    • Appropriately escalates any cases not meeting admission criteria.
    • Assists Logistics C3a with priorities regarding patient flow to ancillary testing and procedure areas.
    • Serves as a consultant and educator with medical staff regarding patient status, bed placement, payer requirements, and utilization of resources.
    • Manages Logistic Center staffing process for assigned shift as needed
    • Meets deadlines and exceed metrics identified for the Logistics Center through attention to detail and implementation of facility policies and Standard Operating Procedures.
    • Follows, analyzes and reports patient placement issues, Coordinates network SIN reporting, to identify causes and trends.
    • Works collaboratively to solve problems improve processes and integrate services within the department, with other departments and throughout the network.
    • Makes frequent rounds in all patient care areas at Bassett Medical Center and frequent communication with clinics and affiliates to communicate with staff regarding patient placement and transfers
    • Performs other duties as requested or assigned
    Qualifications:

    Education:

    • 4 Year / Bachelor's Degree Bachelors Degree in healthcare related field, required
    • Experience may be considered in lieu of education
    • 2 year / Associate Degree in a healthcare related field with an additional 2 years of below experience may be considered

    Experience:

    • Minimum 2 years of paid Paramedic experience or 3 years of volunteer paramedic experience, required
    • Admission/Discharge experience or Case/Care management experience, preferred

    Licensure/Certifications:

    • Current NYS Certified Paramedic

    Skills:

    • Decision Making
    • Recognize Problems
    • Manage Programs
    • Clinical Skills

    Physical Requirements:

    • Light Work - Exerting up to 20 lbs of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg control requires exertion of forces greater than that of sedentary work and if the worker sits most of the time, the job is considered light work
    • Frequent seeing/monitor/computer use, standing, talking, visual acuity (color, depth, perception), walking
    • Constant hearing

    Hazards:

    • Occasional bodily fluids/bloodborne exposure

    Travel:

    • No travel
    Total Rewards:

    Bassett Healthcare Networks commitment to our employees includes benefit programs carefully designed with the needs and values of all our employees in mind. Many of the benefits we offer are paid fully or in large part by Bassett. Our generous benefits offerings include:

    • Paid time off, including company holidays, vacation, and sick time
    • Medical, dental and vision insurance
    • Life insurance and disability protection
    • Retirement benefits including an employer match
    • And more

    Specific benefit offerings may vary by location and/or position.

    Pay Transparency Statement (Text Only):
    Salary is based on a variety of factors, including, but not limited to, qualifications, experience, education, licenses, specialty, training, and fair market evaluation based on industry standards. The above compensation range represents a good faith belief of the compensation range by Bassett Healthcare Network, and its entities and affiliates, at the time of this posting or advertisement.

    Min:
    USD $21.53/Hr.

    Max:
    USD $32.30/Hr.

    EEO Statement (Text Only):
    We provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related condition), age, national origin or ancestry, citizenship, disability, marital status, sexual orientation, gender identity or expression (including transgender status), genetic predisposition or carrier status, military or veteran status, familial status, status as a victim of domestic violence, or any other status protected by law.


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