HR Generalist - Riverside, United States - Ace Cash Express

Description

The safety and wellbeing of our customers and employees is our top priority. Most of our Corporate office operates remotely as we continue to closely monitor COVID-19 updates at the national and local levels (some positions may operate on-site).

Populus is an amazing company where our employees stay because they love their teams and the growth opportunities. Additionally, we offer a competitive 401K match, a generous paid time off package, and Health Benefits.

Our mission is to provide a broad range of quality financial products and services delivered with best-in-class customer service. We work and lead with integrity, and we celebrate employees who exemplify our values. Come join our team

Works alongside the Regional Human Resources Manager (RHRM) and operations group supporting HR activities such as recruiting, performance management, employee relations, people development, and HR process/policy administration. May be aligned to support specific Districts, Regions or Functions. The pay range for this position is $67,000-75,000 per year.

Major Responsibilities

• Assists with the implementation of HR strategy in support of short-term and long-term business goals
• Supports the implementation of HR processes, programs and policies
• Payroll activities - 2 full days every other week
• Sourcing, screening, and sending resumes for all potential candidates as needed within the region and setting interviews with the DMs. Various other initiatives including VHEs, In person events, job fairs, etc
• Prepares and maintains employee files to ensure compliance and audit-readiness. Combine digital and paper needs
• Proactively addresses employee concerns and is the first level response for employee questions regarding HR programs, processes and policies; escalating to HR management when appropriate.
• Prepares reports and maintains various spreadsheets for the department and as requested by managers to assist with research/special projects. State specific progressive discipline tracking, WOTC confirmations saved to share drive. Ad-hoc reporting as needed may be seasonal or region specific such as Benefit Enrollment, Mandatory Training Completion, contest results with submission to payroll, pictures to Jen for Weekly Express, etc.
• Recurring calls with DMs, RVPs on a weekly/monthly basis
• Acts as backup for HRM when out of office
• As assigned, gathers appropriate facts and information for basic employee investigations; may help with employee counseling and resolve conflicts as directed
• Prepares and tracks store level employee CAFs upon request from Field HRM and sends monthly CAF tracker to Region Admin
• Provides one-on-one coaching with non-managerial employees to support performance and development
• Assists Field HRM in performance management activities for Field employees, partners with DM to present CAFs and/or present for conversations with employees. (i.e. CAF preparation, distribution and follow up, etc.)
• For districts using classroom training, assists in scheduling and conducting new hire orientations
• Reaches out to new hires with their MyHR logins and provides direction on signing Electronic Documents
• Supports the tactical aspects of implementing change in an organization
• Supports the annual open enrollment process and on-going benefit issues. Responds to employee questions around benefits and ensures all employees are aware of the timing for their response during Open Enrollment. Monitors the daily reports for follow-up actions as necessary
• Ensures compliance with federal, state and local employment laws which requires an on-going commitment and familiarity with changes in labor laws and regulations. File copies of any HR material

Key Competencies

• Communications
• Customer focus
• Dealing with Ambiguity
• Analytical Skills
• Agility
• Multi-Tasking
• Empathy
• Listening
• Problem Solving
• Detail Oriented
• Result Oriented

Other Internal/External Interactions

• Daily contact with managers, supervisors and employees in the office and field locations
• Occasional contact with outside vendors

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the major responsibilities.

While performing the duties of this job, the employee is regularly required to sit, stand or walk; use hands to finger, handle, or feel; reach with hands and arms; stoop or bend; and talk or hear. The employee must occasionally lift and/or move up to 50 lbs.

Position Type/Expected Hours of Work

This is a full-time position, days and hours of work are Monday through Friday, 8:00 a.m. to 5:00 p.m. This position might require long hours and weekend work.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in some work environments can be moderate.

Disclaimer

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications required of employees assigned to this job.

EEO Statement

Populus Financial Group provides Equal Employment Opportunity (EEOC) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.