Banquet Server - Charlotte, United States - Hilton Charlotte University Place

Hilton Charlotte University Place Charlotte, United States

3 weeks ago

Description

Are you passionate about customer service and willing to ensure guests have a great experience at our special events? If so, you would be an outstanding banquet server on our busy events team.

We need someone welcoming and attentive to serve food and drinks to guests, clear plates and silverware, and make sure any special guest needs or requests are taken care of.

Our banquet servers need to have a team-first approach since you'll be working closely with other servers, banquet captains, and kitchen staff to ensure events run smoothly.

Ideally, our next banquet server has experience in food service or hospitality. If this describes you, please apply as soon as possible

Responsibilities:

Offer an outstanding guest experience from the beginning to the end of each banquet event
Carry coffee pots, water pitchers, and other drinks around the room, refilling guests' cups and glasses as requested
Review relevant food handling safety regulations to ensure that you and your team are following them
Serve appetizers, main course meals, desserts, and other items, such as drinks, to banquet guests
Take away plates from the table, replace utensils, and keep an eye out for spills or other special requests from guests

Qualifications:

Outstanding time management and organizational skills
Educational requirements include a high school diploma or equivalent GED certification
Must have a strong focus on putting the guest first with exceptional customer service experience
Must have a team-first attitude and outstanding communication and interpersonal skills to interact with guests and coworkers
We prefer some experience working in the food service industry

About Company:

Our lakeside hotel is off I-85, a half-mile from The University of North Carolina at Charlotte and steps from The Shoppes at University Place.

PNC Music Pavilion and the Charlotte Motor Speedway are 10 minutes away.

Features include a seasonal outdoor pool, patio seating with fire pits, a café serving Starbucks coffee, an on-site restaurant/bar, 20,000 square feet of meeting/event space, a 24-hour fitness center, and walking trails.

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