Head of Business Operations - San Francisco, CA, United States - Salesforce, Inc.

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    Director, GTM Operations page is loaded Sr. Director, GTM Operations

    Apply remote type Office - Flexible locations California - San Francisco time type Full time posted on Posted 2 Days Ago job requisition id JR250320 To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.

    Operations Job Details
    About Salesforce
    We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

    Director of GTM Operations will be joining Salesforce's Global Distribution Programs, Planning & Operations team.

    This leader will be responsible for leading an exceptional team supporting territory, quota, planning transformation, and headcount operations at Salesforce This includes driving all territory, quota, planning transformation and headcount processes during Salesforce's annual go-to-market planning and execution process and maintaining success throughout the fiscal year.

    Additionally, this role will reinvent and deliver major transformational initiatives to drive accuracy, scale, and efficiency in Salesforce's operational foundation.

    This leader will be responsible for building and executing multi-year roadmaps to transform highly sophisticated Headcount, Territory and Quota systems, tools, and processes working across a matrixed set of cross-functional stakeholders including Finance, Employee Success, Incentive Compensation, Strategy and Distribution Leadership.

    This leader will tackle deeply complex challenges and design and deliver meaningful recommendations for headcount, territory and quota planning, through relevant, reliable, transparent data and scalable tools.


    Lead the global headcount management, territory operations, transformation, and quota execution teams

    Design and implement short and long term roadmaps for improved operational efficiency, effectiveness, and performance in headcount, territory and quota planning.

    Includes driving detailed business requirements for technological development.
    Develop and implement data analysis for larger and more sophisticated data sets to inform decisions and priorities.
    Design and support organizational change for stakeholders of headcount, territory and quota operations for changes in process, policy, systems, and tools
    Own, manage, and innovate the global program timelines, processes, and policies for headcount, territory, and quota planning
    years of work experience, ideally in Sales Operations, Sales Strategy, or Finance
    ~ Demonstrated ability to structure complex problems and propose innovative solutions.
    ~ Track record of curiosity, beginners mind and challenging the status quo in order to transform complex operations.
    ~ Experience in building and driving territory and quota planning processes and tools.
    ~ Experience with sales coverage models, quota-setting methodologies, and territory planning.
    ~ Track record of delivering business-needs while also investing in the development and advancement of talent. Comfortable addressing areas of vital performance improvement on the team.
    ~ Comfortable managing high volumes of data, deriving insights from data, and making data-based decisions or recommendations.
    ~ Comfortable in Google Sheets and Excel.
    ~ Proven track record of managing complex sets of team members. Experience working with executive leadership.
    ~ Superior time management skills. Experience managing deliverables on a tight timeline and in high-pressure situations.
    ~ Experience with Salesforce, Anaplan, Heroku, SQL, Quip, Slack, Workday

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    We're Salesforce, the Customer Company, inspiring the future of business with AI + Data + CRM.

    Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way.

    And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world.

    If you believe in business as the greatest platform for change and in companies doing well and doing good – you've come to the right place.

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