Lead Patient Services Associate - Burlington County, NJ
6 days ago

Job summary
The Lead Patient Services Associate enhances the patient/customer experience by courteously and professionally processing arrival and departure activities associated with visits to the practice/department.Serves as a resource to other Patient Services Associates by mentoring, training and assisting in the direction of daily operations. Acts as internal and external point of contact.
Processes check in and/or check out, point of service activities and/or scheduling of patient appointments via EPIC.
- Greets and interacts with patients/visitors in a professional manner, on phone or in person.
- Maintains efficient flow of practice and escalates patient and/or provider concerns as appropriate.
Job description
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