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    Client Service Representative - Washington, United States - latitude

    latitude
    latitude Washington, United States

    1 week ago

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    Description

    Job Title: Member Service Representative (Credit Union)

    • Location: Washington DC
    • Must: have credit union or banking experience
    • Salary:$19 per hour plus quarterly incentives/bonus

    Responsibilities:

    • Greet and assist members in a courteous and professional manner.
    • Process financial transactions accurately and efficiently, including deposits, withdrawals, loan payments, and transfers.
    • Educate members on our products and services, including checking and savings accounts, loans, and credit cards.
    • Identify opportunities to cross-sell products and services that meet the financial needs of our members.
    • Resolve member inquiries and concerns promptly and effectively.
    • Maintain a clean and organized work environment.
    • Adhere to all regulatory requirements and compliance standards.
    • Collaborate with team members to achieve branch goals and objectives.

    Requirements:

    • High school diploma or equivalent.
    • Prior experience in customer service, preferably in a financial institution.
    • Excellent communication and interpersonal skills.
    • Strong attention to detail and accuracy.
    • Ability to multitask and work efficiently in a fast-paced environment.
    • Basic computer skills and familiarity with financial software.
    • Must be able to pass background, drug, and credit checks.

    Benefits:

    • Competitive hourly wage, with the potential for advancement.
    • Comprehensive benefits package, including health insurance and retirement savings plan.
    • Paid time off and holidays.
    • Employee discounts on financial products and services.
    • Opportunities for ongoing training and professional development
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