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- Assist Property Management staff to ensure that members of the building management team are responsive to tenants and ownership and work to establish and maintain close relationships with all.
- Assist with the management/administrative demands of the building management office, including but not limited to, lease administration, reporting, filing, building access cards, organizing and maintaining the office and kitchen supply inventory.
- Maintain and update tenant emergency contacts and email tenant notifications including disaster recovery platform annually.
- For new tenants, circulate the welcome email, order the tenant gift and manage signage needs for lobby directory and office entry door suite numbers.
- Assist Property Management in circulating the year-end CAM and RETX reconciliations to the Tenants in a timely and accurate manner
- Create and track all tenant bill backs for all properties.
- Organize property operation meetings, tenant meetings, tenant emergency response training and document all meetings minutes.
- Provide prompt response to Tenant questions, including maintenance complaints, etc. and keep Property Management informed of service issues.
- Support Property Management in the logistics and execution of Tenant events and holiday gifts
- Review Tenant aging reports, coordinate with Property Management on collection status and alert Senior Property Manager of any possible default situations.
- Code and submit vendor invoices to Accounts Payable system.
- Manage Certificate of Insurance (COI) database for Tenants, Vendors, and others performing work on site and ensure that COIs are current and limits meet building requirements.
- Manage vendor contract database and ensure that service contracts are current. Collect new vendor information including COIs, W-9's and budget pricing.
- Monitor and maintain building work order system for updated information.
- Monitor the Open/Closed tenant holiday schedules and report schedule to Property Management, Cleaning and Security team.
- Assist Fitness Center Manager with organizing Lunch and Learn Sessions as well as other fitness related tenant events, including The District Softball team.
- Work with the D Hive food operator in circulating the weekly menu and in organizing special perk events for tenants.
- Maintain the monthly stacking plans ensuring that all tenant lease information is updated.
- Assist Property Management in furthering the ESG and sustainability efforts.
- 1 – 3 years of experience
- Bachelor's degree preferred
- Proficient in MS Office (Word, Excel, PowerPoint, Outlook)
- Self-motivated, independent individual desired
- Client service-oriented attitude
- Outstanding communication skills, both written and verbal
- Desire to pursue a career in commercial real estate industry
- Working knowledge in the field of property management and/or real estate preferred
- Experience in Angus and Yardi a plus
Office Operations - Burlington, United States - Boston Hire
Description
Real Estate Development firm is seeking an Office & Events Administrator for a large, luxury commercial community. Ideal candidate has strong administrative, client service and event planning skills as well as a desire to grow their career in commercial property management.
Responsibilities:
What You Bring to Us: