Job title: Global HR Portal and Content Manager

Description

Global Content and Portal Manager

We are seeking an experienced and strategic individual to optimize the employee experience through effective content within our ServiceNow HRSD module.

This role is crucial in enabling scalable HR support, empowering employees with self-service capabilities resulting in case deflection, and ensuring knowledge articles are accurate, accessible, and aligned with legal and regulatory standards.

• Define global content strategy, taxonomy architecture for our Human Resources System of Record (HR SD)