Remote SaaS Customer Support Specialist - Cambridge - Peak Support

This IT support specialist role involves identifying emerging IT issues and facilitating their resolution through investigation, diagnosis, and troubleshooting. · ...

We power and protect life online by solving the toughest challenges together. At Akamai we re curious innovative collaborative and tenacious. We celebrate diversity of thought and believe that together we can make a meaningful difference. Our teams use their global perspectives t ...

Iterative Health is seeking a skilled and dependable IT Support Specialist to provide end-user and systems support across multiple sites. · Provide Tier 1 / Tier 2 support for Windows and macOS users in a hybrid environment. · Troubleshoot and resolve issues across hardware, oper ...

The IT Support Specialist serves as a resource for multi-disciplinary projects within IS&T and routinely collaborates with cross-functional teams. · ...

The IT Support Specialist serves as a resource for multi-disciplinary projects within IS&T and routinely collaborates with cross-functional teams.As IS&T expands its support for generative AI tools and services, the team will play a key role in assisting community members with AI ...

We are seeking a skilled and dependable IT Support Specialist to provide end-user and systems support across multiple sites. · ...

We are seeking an IT Support Specialist to join our team in Cambridge! · This is a great opportunity to provide customer support experiences both in-person via Solution Center locations as well as remote support channels. · You will work with customers to resolve technical issues ...

We are seeking a skilled IT Support Specialist to provide end-user and systems support across multiple sites. This role will report directly to the Sr. IT Systems Administrator and will serve as a key IT resource supporting a growing organization of approximately 300 users. · ...

+Job summary · The IT Client Support Specialist is responsible for providing effective Tier 2 frontline client support and deskside assistance for client faculty and staff using available technical tools..The knowledge and skills that are typically acquired through a High School ...

The IT Support Specialist is responsible for providing effective frontline client support and deskside assistance for client faculty and staff using available technical tools. · Minimum 3+ years of IT support experience · ...

This IT Support Specialist role involves providing technical assistance and support for various technology-related issues. · ...

IDR is seeking a Support Specialist to join one of our top clients for an opportunity in Charlton, MA. · ...

We are seeking a skilled Support Specialist to join our growing team. · Provide remote technical support to clients experiencing hardware, software, or operational issues. · Diagnose and resolve technical issues through effective problem-solving and communication. · ...

Amentum is seeking an IT Support Specialist to join our team and support our Boston customer. · We are looking for members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor. · You enjoy providing Tier 2 and Ti ...

The Facilities Support Specialist plays a critical role in day-to-day laboratory and facility operations. · ...

We are currently looking for a Support Specialist to join a rapidly growing Support team. · Provide qualified functional and technical assistance for existing customer Board planning and reporting solutions. · Provide application support for Board's ready-built Financial Consolid ...

Amentum is seeking an IT Support Specialist to join their team in Boston, MA.We are looking for team members who are passionate about making a difference by working on critical efforts we manage as a premier government contractor. · You enjoy providing Tier 2 and Tier 3 support w ...

We are hiring "Subject Matter Expert- Infrastructure" for one of our clients. · Location: Boston. · Primarily helping professors get set up to teach remotely, troubleshoot issues getting the professor's computer connected to podium then to Echo360. · ...

Amentum is seeking an IT Support Specialist to join our team and support our customer in Boston. · ...

The SEC ISS program is a comprehensive IT program charged with operating, managing, and advancing the SEC's IT infrastructure. We are seeking an IT Support Specialist - Senior to join our dynamic program team of IT leaders and large and small business partners as we bring our inn ...

+Performs day-to-day activities required to provide Tier 2 and Tier 3 support to end users comprising of 6,000 – 8,000 users. · +Provide troubleshooting and issue resolution for Windows 11, Microsoft 365 applications, · and enterprise endpoint management solutions (Intune, Autopi ...