Retail Sales Manager - Cedar Rapids, IA
14 hours ago
Job description
Retail Sales Manager
Position Summary
We are seeking an experienced Pool & Spa Retail Store Manager to lead daily retail operations, drive sales performance, and develop a high-performing team. This role is responsible for developing new customers, overseeing customer experience, merchandising, inventory control, staff development, and operational excellence within a fast-paced specialty retail environment. The ideal candidate combines strong leadership and sales skills with deep knowledge of pool and spa products, water care, and retail operations.
Key Responsibilities
- Lead and manage all aspects of retail store operations, including sales, staffing, and merchandising
- Recruit, train, coach, and motivate retail associates to achieve performance goals
- Deliver an exceptional customer experience through expert product knowledge and service standards
- Monitor and drive KPIs including sales revenue, margins, conversion rates, and average ticket
- Oversee inventory levels, product ordering, stock rotation, and shrink control
- Ensure accurate water testing procedures and chemical recommendations
- Maintain clean, organized, and visually appealing showroom standards
- Collaborate with service, installation, and operations teams to support overall company growth
- Handle customer concerns professionally and resolve escalated issues
- Ensure compliance with safety, cash handling, and company policies
Required Qualifications
- 3+ years of retail management experience
- Proven ability to lead a team, drive sales performance, and manage retail operations
- Strong understanding of product line, which includes hot tubs, above ground pools, chemicals, and pool equipment/accessories.
- Excellent communication, leadership, and problem-solving skills
- Experience with POS systems, retail reporting, and inventory management
- Retail hours include Saturday peak season hours
Preferred Qualifications
- Background in pool and spa retail or specialty home improvement retail
- Experience with water testing software and chemical sales programs
- Sales coaching or team performance management experience
- CPO (Certified Pool Operator) or equivalent industry training
Compensation & Benefits
- Competitive base salary and performance incentives or bonuses
- Matching 401K
- Health benefits
- Paid training and leadership development opportunities
- Employee product discounts
- Relocation assistance
Work Schedule
- Full-time leadership role
- Retail hours include Saturday peak season hours
Why Join Our Team
- Established company with over 50 years' experience in the market.
- Retail products are recognized brands with strong market awareness and customer loyalty
- Supportive leadership and growth opportunities
- Fast-paced environment where your leadership makes a direct impact
Job Type: Full-time
Pay: Base of $40,000.00 to $55,000 plus incentives
Work Location: In person
Job Type: Full-time
Pay: $40, $55,000.00 per year
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Relocation assistance
- Vision insurance
Experience:
- Retail management: 3 years (Preferred)
Work Location: In person
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