Sr. Credit and Collections Specialist - Columbus, OH

Only for registered members Columbus, OH , United States

1 month ago

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Job summary

This position is responsible for managing and monitoring customer accounts to ensure timely payments and accurate record-keeping.


Daily support by answering phone calls and emails from customers and cross-functional departments follows-up on past-due balances resolves billing issues or payment discrepancies escalates to management when necessary demonstrates advanced skills such as critical thinking decision-making leadership performs tasks under little to no supervision possesses advanced technical proficiency solid working knowledge day-to-day credit tasks procedures independently navigates sensitive customer conversations with professionalism maintain positive customer relationships favorable business outcomes facilitates projects long-term company initiatives credit finance operations handles sensitive account information communication high-level discretion confidentiality orient train assign check work less experienced associates


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