Lead, IT Service Operations - Dallas, TX
1 week ago

Job summary
Lensa is a career site that helps job seekers find great jobs in the US. This role encompasses technical application support & Cloud Infrastructure Management for Markets group of Enterprise Solutions.
Responsibilities
- Act as a strategic technology partner to Architecture, Engineering, Business Systems, and Global Service Delivery (L1/L2/L3), ensuring enterprise-grade resilient scalable IT services aligned to business outcomes.
- Establish lead collaborative service excellence culture driving standardized repeatable cost-efficient operational processes with strong focus on quality reliability continuous improvement.
Job description
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