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RN - Med Surg Temporary
2 weeks ago
Providence Kodiak, United StatesProvidence is calling for a · Registered Nurse (RN) in Kodiak, Alaska · . We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Apply today Applicants that me ...
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RN - Medical Surgical
2 weeks ago
Providence Kodiak, United StatesProvidence is calling for a · Registered Nurse (RN) in Kodiak, Alaska · . We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Apply today Applicants that me ...
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RN Supervisor
3 weeks ago
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Surgical Technician
1 week ago
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Lead Certified Nursing Assistant
3 days ago
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CNA - Long Term Care
5 days ago
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Travel CT Technologist
6 days ago
Epic Travel Staffing Allied Kodiak, United StatesEpic Travel Staffing Allied is seeking a travel CT Technologist for a travel job in Kodiak, Alaska. · Job Description & Requirements · Specialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 07/01/2024 · Duration: 13 weeks · 40 hours per week · Shift: 10 ...
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Travel CT Technologist
6 days ago
Epic Travel Staffing Allied Kodiak, United StatesJob Description · Epic Travel Staffing Allied is seeking a travel CT Technologist for a travel job in Kodiak, Alaska. · Job Description & RequirementsSpecialty: CT Technologist · Discipline: Allied Health Professional · Start Date: 07/01/2024 · Duration: 13 weeks · 40 hours per w ...
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Registered Nurse
3 days ago
Providence Kodiak, AK, United States Full timeWe are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Up to $15,000 hiring bonus and relocation assistance for eligible full-time regular external hires that ...
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STNA Community Hospice and Home Care
6 days ago
Providence Kodiak, AK, United States Full timeProvidence is calling for a Certified Nursing Assistant (CNA) in Kodiak, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Hours: Per Diem, Varia ...
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Patient Services Specialist
4 days ago
Providence Service Kodiak, United StatesDescription · The Specialty Clinic Admitting Representative provides admitting and clerical support to the Specialty Clinic. Coordinates the scheduling of clinic patients and ensures that data relevant to the registration process is obtained and documented. · Providence caregiver ...
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Financial Wellness Associate/Teller
1 week ago
KeyBank Kodiak, United StatesJob Description · Location: · 422 East Marine Way - Kodiak, Alaska 99615Job Summary · Be a problem solver, trusted advisor, and partner to the people and businesses in our Key Bank communities. FWA's split their time between client servicing and transaction support (70% of time), ...
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Travel Medical Technologist in Kodiak Island, AK
3 weeks ago
Aya Healthcare Kodiak, AK, United StatesAya Healthcare has an immediate opening for the following position: Medical Lab Technician in Kodiak Island, · AK. · We'll work with you to build the healthcare career of your dreams. Whether you want a job close to home or across the country, · we've got you. · Requirements: · ...
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patient services specialist
3 weeks ago
Providence Kodiak, AK , USA, United States**Description** · The Admitting Representative is responsible for the collection of demographic information to ensure accuracy for billing purposes by verifying patient information and benefit eligibility for insurance and third party payers. Receives payments and issues receipts ...
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RN Supervisor
2 weeks ago
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Full Time RN Homecare Nursing Supervisor
3 weeks ago
Providence Kodiak, AK, United States Full timeWe are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Up to $15,000 hiring bonus and relocation assistance for eligible full-time external hires that meet re ...
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CNA - Long Term Care Per Diem
6 days ago
Providence Kodiak, AK, United States Full timeDescription · Providence is calling for a Certified Nursing Assistant (CNA) in Kodiak, Alaska. We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Apply ...
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RN - Long Term Care
2 weeks ago
Providence Kodiak, United StatesProvidence is calling for a · Registered Nurse (RN) in Kodiak, Alaska · . We are a community of caregivers delivering every day on our Mission to provide compassionate care that is accessible for all - especially those who are poor and vulnerable. · Apply today Applicants that me ...
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Revenue Cycle Manager
4 weeks ago
Kodiak Area Native Association Kodiak, United StatesJob Description · Job DescriptionResponsible for the day-to-day operations related to all revenue cycle functions, with a focus on customer service, quality improvement, and stewardship. · Essential Duties and Responsibilities include the following. · Support the organization's m ...
Patient Access Lead - Kodiak, United States - Kodiak Area Native Association
Description
Serves as the liaison between Scheduling and Registration Specialists (SRS), providers, beneficiaries, other departments and patients.Represents the department in conjunction with the Patient Access Manager, providing coverage at the Front Desk as needed, resolving customer complaints, and acting as the subject matter expert when SRS's have questions about work responsibilities or work flow.
Responsible for policy implementation and assigning and directing work. Provide supplemental training to new staff needing coaching after the initial training has been completed.Responsibilities may include:
collecting payments, screening for alternate resources, referrals to the Alternate Resource Specialist, explanation of sliding fee applications
Essential Duties and Responsibilities:
The following duties are not intended to serve as a comprehensive list of all duties performed by this position.
Other duties may be assigned.Support the organization's mission and goals, quality standards, and patient-centered medical home philosophy. Embrace KANA's culture of serving the whole person through our provision of services. Incorporate KANA's core values of Courtesy, Caring, Respect, Sharing, and Pride in all activities and decisions.
Uphold KANA's Code of Ethics by conducting professional activities with honesty, integrity, respect, fairness, and good faith in a manner that reflects positively upon the organization.
Promote effective working relationships with all organization staff and providers. Support patient access staff in communication with billing, finance, medical, dental, WIC and behavioral health staff.Serve as role model for behavioral standards and KANA code of conduct for staff; support excellence in customer service and patient care through identification of the professional and training needs of staff.
Establish and maintain effective interpersonal relationships with staff, management, customers, and visitors; promote an atmosphere that encourages enthusiasm and staff participation in team-based care, customer service and front office quality improvement activities.
Review all future schedules to ensure appointments are scheduled correctly and all patients are screened for potential alternate resource eligibility and, if appropriate, refer to Alternate Resource Specialist for further screening.
Ensure SRS's are collecting all identified payments from patients during the check-in process. Ensure all patients seen have been offered a sliding fee application.Explain the sliding fee procedure with all patients when necessary, coach SRS's as needed when questions arise about the sliding fee scale, assisting patients during the application process and refer to billing department as needed.
Work closely with KANA SRS's as well as insurance and billing staff to ensure patient demographic and insurance information is current and up to date.
Support goals, objectives, and programs for assigned clinics; complete reports, paperwork and other administrative tasks as assigned.Identify system related problems and work collaboratively with manager, providers, administration, and staff to resolve issues.
Work with Patient Access Manager to assess and revise schedules as needed to ensure clinic sites are staffed appropriately.
Counsel staff on performance/behavior standards requiring immediate attention and communicate issues to Patient Access Manager for follow-up action; collaborate with Patient Access Manager to complete annual performance evaluations; recognize staff for providing exceptional customers service on a regular and ongoing basis.
Prepare and distribute meeting agendas and materials in advance; secure and prepare meeting space and required equipment; record meeting minutes and document attendance; ensure meeting space is in order at the conclusion of event.
Maintain a clean well organized work area. Monitor office supplies and equipment maintenance services and any other items necessary for operations of the front office area.Provide backup support to other patient access positions as needed. Cover any open shifts due to call offs if no replacement can be found.
Supervisory Responsibilities:
This position does not directly supervise staff.
This position will serve as a point of contact for patient services staff and may provide counseling and training as needed.
Requirements
High school diploma or equivalent with a preferred three years' experience working with KANA's Patient Access department successfully demonstrating the skill set required to be a role model for other SRS's.
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