- Takes personal responsibility for completing assigned activities and seeks new opportunities to provide high-quality work/service; looks for ways to improve individual performance
- Is clear about daily tasks and shows a flexible, proactive approach to accomplishing responsibilities in the face of changing situations (e.g. patient emergencies)
- Shows respect in every interaction and builds trust; demonstrates adherence to code of conduct
- Shows willingness to learn new technologies, tools or systems, and is eager to gain new skills
- Understands personal and practical needs of all customers and takes appropriate action to meet expectations for quality care and/or service
- Has self awareness of own behaviors; makes changes in behavior to improve the service experience; is aware of how personal actions affect the customer experience; adjusts personal behaviors as needed to meet or exceed customer expectations
- Demonstrates the ability to work effectively within and across work units to deliver the best customer experience
- Plans daily routine to properly organize tasks and demonstrates the flexibility to meet immediate customer needs effectively and efficiently
- Proactively asks open-ended questions to clarify and resolve underlying issues; escalates issues promptly and responsibly as necessary
- Allocates time appropriately to effectively handle multiple priorities and varying workload
- Demonstrates stewardship through the identification and appropriate use of available resources (time, equipment and supplies)
- Must be able to perform the professional, clinical and or technical competencies of the assigned unit or department.
- Note: These statements are intended to describe the essential functions of the job and are not intended to be an exhaustive list of all responsibilities. Skills and duties may vary dependent upon your department or unit. Other duties may be assigned as required.
- LMSW or LSCSW
- State of Kansas Social Work license
- Master's Degree in Social Work
- Basic typing and word processing ability
- Experience in a health care setting
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The University of Kansas Health System Kansas City, United States Full timePosition Summary · / Career Interest:The Ambulatory Social Work Case Manager has responsibility to provide care/service safely and efficiently for a full range of services to patients of all ages and their families. Primary role is to collaborate, communicate and facilitate coor ...
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The University of Kansas Hospital Kansas City, United StatesPosition Title · Social Work Case Manager-Multi Visit Patient Program (Emergency Department) · Varies · Sudler · Position Summary / Career Interest: · The Ambulatory Social Work Case Manager has responsibility to provide care/service safely and efficiently for a full range o ...
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Social Work Case Manager-Multi Visit Patient Program - Kansas City, United States - The University of Kansas Hospital
Description
Position TitleSocial Work Case Manager-Multi Visit Patient Program (Emergency Department)
Varies
Sudler
Position Summary / Career Interest:
The Ambulatory Social Work Case Manager has responsibility to provide care/service safely and efficiently for a full range of services to patients of all ages and their families.
Primary role is to collaborate, communicate and facilitate coordination of services as established by the healthcare team and executed by the case manager.
Responsible for the psychosocial assessment of patients, coordination of care and linkage to community resources and providing emotional support to patients and their families.
Ensure appropriate decision makers are informed of and involved in treatment planning. Apply pertinent state and federal regulations regarding documentation and reporting requirements.The Social Work Case Manager identifies, monitors, and reports opportunities for quality and performance improvement to the appropriate department.
The Social Work Case Manager takes an active role in performance improvement activities as it relates to their area of assignment.
Responsibilities:
JOB REQUIREMENTS
Required:
Preferred:
Time Type:
Full time
Job Requisition ID:
R-33887
We are an equal employment opportunity employer without regard to a person's race, color, religion, sex (including pregnancy, gender identity and sexual orientation), national origin, ancestry, age (40 or older), disability, veteran status or genetic information.
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