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Des Moines

    Member Application - Des Moines, United States - Iowa Department of Administrative Services

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    Description
    Member Application & Data Support Analyst

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    Member Application & Data Support Analyst

    Salary

    $ $25.00 Hourly

    Location

    Des Moines Polk County, IA

    Job Type

    Temporary

    Job Number

    Agency

    553 Iowa Public Employees' Retirement System (IPERS)

    Opening Date

    04/19/2024

    Closing Date

    5/5/2024 11:59 PM Central

    LinkedIn Tag

    #LI-DNP

    Point of Contact

    To Apply

    Applicants need to email your resume to with


    SUBJECT:
    Member Application & Data Support Analyst - Req #

    Job Description

    This is a non-merit TEMPORARY position with IPERS.


    Positions in this class are exempt from the screening and referral requirements of the Iowa Department of Administrative Services - Human Resources Enterprise.

    Candidates need to refer to the "TO APPLY" for directions on applying.

    The Iowa Public Employees' Retirement System (IPERS) is looking for candidates to support the Benefits Division Call Center.


    The successful candidate will provide assistance to IPERS members via telephone and other electric means while using the member self-service portal.

    Guide member's experience with information exchange and/ or financial processing transactions to a successful outcome.

    Gather data and perform data analysis on call details and statistics to determine trends and opportunities to improve member's experience with the portal.

    Additional administrative duties may be assigned on an as-needed basis.

    This position should expect to work hours per week.

    Prior to commencing employment, candidates must pass a background check.

    Minimum Qualification Requirements

    There are no minimum requirements for this position

    Agency

    State of Iowa

    Agency

    553 Iowa Public Employees' Retirement System (IPERS)

    Address

    7401 Register Dr

    Des Moines, Iowa, 50321

    Website

    Please verify your email addressVerify Email
    #J-18808-Ljbffr

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