Business Analyst - Chicago, United States - Next Generation Inc.

Description

Next Generation, Inc, An Equal-Opportunity Employer, is seeking a Business Analyst for a hybrid position in Chicago, to help in a program involving Education and Public health and is focused on improvement of Data Quality, (business processes, governance, systems/applications, etc,) to help respond more efficiently to health emergency situations.

• Implements PMO documentation standards and SDLC processes and provides process improvement recommendations.
• Conducts and facilitates requirement gathering sessions, Performs Fit/Gap Analysis, and develops and documents Business, and System Requirements as well as User Story and Use Case Scenarios.
• Conducts and facilitates Joint Application Design sessions and develops functional and technical design documentation for use in development of business process changes and report creations.
• Performs and validates System Configuration and Set ups in all test environments, conducts Conference Room Pilots and deploys changes into Production.
• Ability to document test strategy, test plan and write test scenarios, cases, and scripts.
• Experience leading testing efforts including System, Integration, Users Acceptance Testing and preparing User Training Material and Delivering Training to the User community.
• Provide project defect management.
• Conducts and facilitates business process analysis sessions and develops documentation of business process models, workflows, business requirements, use case scenarios, user story documentation, functional specifications and designs, and requirements traceability matrix.
• Efficiently performs assigned Level 2 Support tasks in the functional area for the relevant Business Applications.
• Drives resolutions for any support escalations from Business Leaders and Technical Support.
• Perform data analysis and generate reports using various data sources, both for internal and external use
• Manage internal department databases and data sets
• Help develop and implement process improvements in collaboration with internal and external stakeholders
• Validate Procurement-driven cost savings and value-added initiatives
• Perform other duties and responsibilities, as needed

• Bachelor's degree or higher qualification in Computer Science, Information Technology or Business Administration or other similar quantitative field
• Certification(s) in PMI PBA, CBAP, ITIL, CBAP
• Minimum five (5) years of related business analysis experience required
• Minimum five (5) years of related data analysis experience required.
• Experience in Education (K-12) project or program work, preferred
• Strong analytical and problem-solving skills
• Strong organization skills and ability to multitask
• Strong communication skills
• Detail-oriented and ability to work independently and collaboratively
• Ability to work effectively with business stakeholders.