Subject Matter Expert Task Lead - Los Angeles - Integral Services Company

    Integral Services Company
    Integral Services Company Los Angeles

    2 days ago

    Description

    Overview

    The Subject Matter Expert Task Lead supports all local concerns for their home site, along with supporting all the field sites in their region of responsibility for US Citizenship and Immigration Services Office of Information Technology environments.

    Responsibilities

    • Provide oversight technical guidance monitor activities coordinate work between USCIS field teams.

    Ensure installed applications hardware expertise support for local customers issues knowledge training how to utilize CIS UC deployed systems applications across enterprise.

    Provide implementation support Unified Communications technologies region responsibility Regional subject matter expert UC services include installed applications hardware will be expert local customers come issues knowledge training how to utilize CIS UC deployed systems applications across enterprise.

    • System administration maintenance operational support regional liaison designated geographical region deployed unified communications technologies.

    • Provide UC system operational troubleshooting survey architecture installation post-installation support include UC related escort installation services assistance requested.




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