- Manages client and Acxioms delivery expectations for applicable contracts and statements of work.
- Monitors adherence to contractual obligations (Service Levels) and ensures deliverables meet client contractual requirements and are consistent with client priorities, time, budget, and quality standards.
- Provides client oversight of operational schedules.
- Maintains up-to-date operational documentation materials for designated accounts.
- Manages Change Control systems for all operational, issue, change, and release management requests.
- Communicates client processing capacity requirements and workflow management needs to Acxiom team members.
- Proactively pursues and resolves delivery issues before team or client is materially affected. Provides causation and postmortem analysis of client incidents.
- Supports client billing, and sales pursuits as is appropriate for supported accounts.
- Ensure all security and privacy-initiated processes are reviewed and approved by appropriate parties.
- Stays informed on the latest industry news, trends, products, services, competitors, and relevant existing and emerging technologies that may impact present and future account performance.
- Bachelors degree from a four-year college or university or equivalent work experience
- Strong working knowledge of Identity and Data solutions, and Digital eco-system
- Proven Job Experience effectively managing client relationships and leading complex projects across disciplines, organizations, and reporting structures.
- Experience in MarTech / AdTech marketing solutions
- Manage multiple projects concurrently using excellent communication skills.
- Probes for information and makes suggestions to stakeholders (customers and management)
- Recognizes potential conflicts, exposes disagreements, and drives resolution for issues/problems.
- Focuses on the clients needs by establishing credibility and building relationships.
- Strong analytical, problem-solving, and decision-making skills.
- Excels in both written and verbal communication across all levels of the organization.
- Working Knowledge of Identity Resolution
- PII / Pseudonymous Data
- USPS Address Standards
- GDPR-Privacy Regulations
- Encryption/Decryption (PGP/GPG, SDMS, GIS)
- Cloud experience (AWS, Snowflake, GCP, Azure, Adobe)
- Proven ability to manage multiple client relationships for Identity, Data Delivery, and Partners.
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Administrative Services Manager
1 week ago
Howard County Columbia, United States**Howard County** · Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community. · **Howard County Government** · Howard County Government is a lead ...
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Project Manager, Geotechnical Services
3 weeks ago
Stevenson Consulting, Inc. Columbia, United StatesSC Stevenson Consulting, Inc, a full-service engineering consulting firm serving the Mid-Atlantic and Gulf Coast region since 1984, is seeking an experienced Project Manager, Geotechnical Services for our Columbia, MD office. · **Responsibilities**: · - On-site materials testing ...
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beBee Handyman Truesdale, MO, United States FreelanceI am in need of a Management service with the following characteristics in Truesdale, MO:What type of management service is needed? · Inheritance · Type of management service contract · One-time consultation · Client profile · Individual · Are you looking for a local or online co ...
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beBee Handyman Diggins, MO, United States Freelance"I am in need of a Management Service with the following characteristics in Diggins, MO:What type of management service is needed? · Administrative · Type of contract for the management service · Occasional advisory on demand · Client profile · Individual · Are you looking for a ...
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Automotive Assistant Service Manager
1 week ago
Antwerpen Clarksville Autopark Columbia, United StatesThe Assistant Automotive Service Manager / Service Advisor helps lead a team of service professionals to deliver exceptional value and satisfaction to our customers on a continuous basis. Helps the Toyota Service Manager plan, train, lead, and monitor the performance of service a ...
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Service Project Manager Ii
4 days ago
FLASH Technology Group Columbia, United States**Interviewing for a Service Project Manager II** · *** · The Level 2 Service Project Manager shall possess the following capabilities: · Work with the higher level program manager, if applicable, to provide effective and efficient management of the contractor's effort; Allocate ...
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beBee Handyman Carrollton, MO, United States FreelanceI would like to know the monthly fee for a management service for self-employed individuals in Carrollton, MO.What type of management service is needed? · Fiscal and/or tax (taxes, income, etc.) · Type of contract for the management service · Ongoing consultancy (monthly or quart ...
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beBee Handyman Advance, MO, United States FreelanceI am in need of a Management service with the following characteristics in Advance, MO:What type of management service is needed? · Administrative, labor, accounting, legal · Type of contract for the management service · Continuous consultancy (monthly or quarterly) · Client prof ...
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beBee Handyman Scott City, MO, United States FreelanceI am in need of an Acupuncture service with the following characteristics in Scott City, MO:Have you ever tried any alternative therapy before? · No · What do you need acupuncture for? · Managing pain and symptoms for chronic patients · How old is the patient? · Adult · How often ...
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beBee Handyman Branson West, MO, United States FreelanceThe heading where I need to register is 799What type of management is needed? · Administrative, labor, accounting, tax and/or tax (taxes, income, etc.) · Type of hiring for the management · Continuous consultancy (monthly or quarterly) · Client profile · Self-employed · How long ...
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Service Manager
2 weeks ago
Blanchard CAT West Columbia, United StatesThe Service Manager will manage and direct the day-to-day success of their department by scheduling work, communicating with customers, and directing the work of technicians with a focus on providing superior customer service and fostering a great wo Service Manager, Manager, Cus ...
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Cascade Ventures Sudan, United StatesCarnect is a leading provider of car rental solutions, operating globally with a portfolio of over 150 car rental suppliers. Our cutting-edge technology and intelligent solutions allow our clients (OTAs, Bedbanks, Tour Operators, Travel Agencies, and membership organizations) to ...
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Service Manager
6 days ago
Hunter Recruitment Advisors West Columbia, United StatesService Manager (Plumbing) Columbia, SCAre you a Manager with at least 3 years of experience in the plumbing industry? Are you a go-getter? Are you a leader looking for a company that admires your ambition? Then you are in luck We are looking for a full time Service Manager with ...
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Service Manager
2 weeks ago
Blanchard Machinery West Columbia, United StatesOverview: · The Service Manager will manage and direct the day-to-day success of their department by scheduling work, communicating with customers, and directing the work of technicians with a focus on providing superior customer service and fostering a great work environment. ...
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Service Manager
1 week ago
Ginkgores West Columbia, United States** Service Manager** · **Job Category****:** On-Site Opportunities **Requisition Number****:** SERVI01870 Showing 1 location **Job Details** · **Description** · We are Ginkgo Residential · As a leading owner and operator of middle market apartments in the southern United Stat ...
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Service Manager
3 days ago
Goodyear West Columbia, United StatesGoodyear - Columbia, SC [Department Supervisor] As a Service Manager at Goodyear, you'll: Manage the service department; Assist Center Manager in achieving sales, units, and profited budgeted objectives; Assist with hiring, training, and managing associates; Communicate specific ...
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Service Manager
3 weeks ago
Wiese USA West Columbia, United States** Service Manager** · **Job Category****:** Operations Management **Requisition Number****:** SERVI002143 Showing 1 location **Job Details** · **Description** · **Wiese USA** has an immediate need for an exceptionally organized, self-motivated and highly qualified **SERVICE M ...
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Service Manager
1 week ago
Goodyear West Columbia, United StatesGoodyear. More Driven. · IMMEDIATELY HIRING - APPLY TODAY · Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paced work environment, with competitive base pay. Our comprehensive benefit package includes medical plans, 401(k) ...
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Service Manager
2 weeks ago
Blanchard Machinery West Columbia, United States· Service Manager · Job Locations · US-SC-West Columbia · Job ID · Category · Product Support · Type · Full-Time · Overview · The Service Manager will manage and direct the day-to-day success of their department by scheduling work, communicating with customers, and directing the ...
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Service Manager
3 days ago
Hunter Recruitment Advisors West Columbia, United StatesService Manager (Plumbing) · Columbia, SC · Are you a Manager with at least 3 years of experience in the plumbing industry? Are you a go-getter? Are you a leader looking for a company that admires your ambition? Then you are in luck · We are looking for a full time Service M ...
Senior Client Services Manager - West Columbia, United States - Acxiom
Description
Senior Client Service Manager serves as a client and account managements day-to-day point of contact for Identity, Data and Partner accounts.
Responsibilities include coordinating or managing operational processing, change/issue/release management, data delivery across all Acxiom lines of business and contractual compliance.
The Senior Client Services Manager also participates in defining requirements for account related projects as well as resolution of client delivery issues and seamless quality assurance of client deliverables.
*This role can be located almost anywhere in the U.S.What You Will Do:
What You Will Have:
Preferred Experience:
What Will Set You Apart:
We believe in building an awesome workplace where associates feel engaged and want to come to work every single day.
Its important to Acxiom that we invest in our culture and promote a healthy work-life balance, even when our associates are at work.
As a part of our team, you will join a fast-moving, dynamic, get stuff done culture where we prioritize progress over perfection and empower our people to do their jobs.
we intend to be the absolute best in everything we do.
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, disability, sexual orientation, gender identity, genetics, or other protected status.
#GD17
Primary Location City/State:
Homebased - Conway, Arkansas
Additional Locations (if applicable):
Acxiom is an affirmative action and equal opportunity employer (AA/EOE/W/M/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.
Attention California Applicants:
Please see our CCPA/CPRA Privacy Act notice here ) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and
Washington Applicants:
This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact
.
We are leaders in helping brands achieve the number one mantra for every business
know your customer. For fifty years, weve helped marketers deal with a fast-changing future of growing channels, data and technology.
By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.
Were one of the marketing industrys most experienced, respected and forward-thinking leaders.For nearly fifty years, weve helped the worlds best marketers understand their customers so that they can reach people with relevance rather than randomness.
Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.
Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether youre an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.
Were looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company.
to our clients and to our associates
and define our company culture.
If you are interested in applying for employment with Acxiom and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at
We highly recommend you create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application.
Interested in Acxiom? Learn about our Equal Opportunities, job postings, and more:
About Us )
Follow Us on Twitter
Find Us on Facebook )
Careers Page
LinkedIn )
Internal applicants need to apply for open positions through their Workday account. Please log into Workday and use the
Find Jobs
report to search for and apply for positions posted internally. For questions, please contact the recruiter listed on the job posting.
Attention California Applicants:
Please see our CCPA/CPRA Privacy Act notice here ) .
Attention Colorado, California, Connecticut, Maryland, Nevada, New York City, Ohio, Rhode Island, and
Washington Applicants:
This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact
.
Attention Mexico Applicants:
Please see our Privacy Policy notice here ) .
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Senior Client Services Manager professionals in West Columbia
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Aleina Ramos
Supervisor at Mingos Cookies.