- Functions as the sites Quality Assurance validation partner ensuring quality standards are enforced.
- Partners closely with quality training staff in development of learning curriculum that drives compliance standards.
- Oversees and manages the activities of validation team; provides leadership and direction to ensure that organizational and departmental goals are met.
- Coordinates the investigation and closure of deviations with root cause analysis.
- Ensures appropriate Corrective and Preventive Actions (CAPA) are initiated, implemented.
- Manages end-to-end delivery of quality document assuring compliance of company's quality standards.
- Reviews and approves GMP documents such as investigation report, CAPA, validation protocols and reports, SOPs, change controls, etc.
- Reviews and proposes changes to quality agreements.
- Participates in ongoing quality system improvement programs and initiatives. Establishes Quality Validation KPI Reporting and Continuous Improvement metrics.
- Participates in internal audits, regulatory agencies, and client audits.
- Provides technical information during tech transfer activities to ensure all quality requirements are met according to current industry standard.
- Establishes departmental KPIs in alignment with organizational goals and objectives.
- Plans and allocates resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
- Plans, evaluates, and improves the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
- Makes business decisions that are financially responsible, accountable, justifiable, and defensible in accordance with organization policies and procedures.
- Establishes and maintains relevant controls and feedback systems to monitor the operation of the department.
- Determines staffing levels; recruits, interviews, selects, hires, and employs appropriate number of employees.
- Provides oversight and direction to the employees in accordance with the organization's policies and procedures.
- Coaches, mentors, and develops staff, including overseeing new employee onboarding and providing career development planning and opportunities.
- Empowers employees to take responsibility for their jobs and goals. Delegates responsibility and holds staff accountable by providing regular feedback.
- Fosters teamwork and cohesiveness among department members; expeditiously initiates conflict resolution when issues arise.
- Creates a workplace culture that is consistent with the mission, vision, guiding principles, and values of the organization.
- Leads employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
- Leads employees using a performance management and development processes to include goal setting, feedback, and performance development planning.
- Provides effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, as necessary.
- Maintains employee work schedules including assignments, job rotation, training, vacations and paid time off, coverage for absenteeism, and overtime scheduling.
- Appropriately communicates organization information through department meetings, one-on-one meetings, and appropriate email, Instant Messaging (IM), and regular interpersonal communication.
- Supervise 1-2 Direct Reports
- Other duties as assigned.
- Bachelor of Science in biological sciences or other relevant field of study.
- 5-10 years' relevant experience executing, developing, and/or administrating GMP quality programs in cGMP biotech and/or pharmaceutical environments. 3+ years of recent supervisory experience required. Experience in both clinical and commercial manufacturing is preferred.
- Knowledge of FDA and EMEA regulations and a working knowledge of root cause analysis.
- Understanding of quality system applications, including the use of electronic applications for training, deviations, CAPA management, etc.
- Experience in authoring, reviewing, and /or approving cGMP/cGTP related documents (investigation, validation/qualification reports, SOPs etc.)
- Experience in organizing and leading teams.
- Experience participating in health authority inspections and/or client audits.
- Ability to think strategically and tactically (detail-oriented)
- Strong collaborative and influencing skills and ability to work well in a cross-functional, matrixed environment
- Analytical and problem-solving skills
- Strong written and oral communication skills
- Meeting management/facilitation skills/teamwork
- Ability to multi-task team is essential
- Flexible and able to adapt to company growth and evolving responsibilities.
- Training; GXP, SOP & WI training, Safety
- Must be able adaptable, collaborative, accountable, and have a "can-do" pioneering spirit.
- Must be able to foster and work in a team-oriented environment.
- Must be able to work infrequently on weekends, nights, and/or holidays as required/necessary.
- May be exposed to infectious diseases transmittable through human blood, tissues, or bodily fluids.
- Must be able to handle the standard moderate noise of the manufacturing facility.
- Must be able to work in open floor plan environment and may work in close proximity to others.
- Wheel-O-Vator available for use.
- Small breakroom available. No on-site cafeteria available.
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