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Quick Service Restaurants - Boston, United States - Eataly
Description
**Quick Service Restaurants (QSR) Barista Specialist**
**Department:** QSR General **Store Location:** Boston
**Quick Service RestaURANTS (QSR) Specialist**
Founded in Italy in 2007, Eataly is the worlds largest artisanal Italian food and beverage marketplace. At Eataly, you can Eat a meal at restaurants or quick-service counters, Shop for the ingredients, and Learn through classes and tastings. Eat Better, Live Better Eataly is an Equal Opportunity Employer.
JOB OVERVIEW
Eatalys bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options. The QSR Specialist assists with the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers.
Provides service across all QSR counters, ensuring the team consistently meets high standards of hospitality
Sets ups stations and replenishes displays neatly including separation of allergens (nuts, wheat, etc.)
Ensures all items are dated and following First in First Out (FIFO) standards
Manages transactions and ensures accurate accounting
Prepares necessary collateral, weighs, labels, packages and serves products
Supports, motivates, guides, educates and mentors team members
Monitors inventory, checks orders and distributes supplies as needed throughout the department
Documents, investigates, resolve and escalates guest incidents
Assists with administrative duties as needed
Performs other duties as required or assigned
QUALIFICATIONS
High school diploma or equivalent; post-secondary degree preferred
1+ year of lead or supervisory experience in food service
Basic math skills and ability to handle money accurately
Excellent communication and problem-solving skills
Knowledge of coffee and coffee production
Knowledge of Italian cuisine and beverage preferred
JOB REQUIREMENTS
Ability to lift up to 50 pounds
Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register
BENEFITS AND PERKS
Medical, Dental, Vision Insurance and Paid Parental Leave
Paid Time Off, 401K with company match, Commuter Benefits and Plum Benefits
Free staff lunch daily and discounts at Eataly
Fun staff classes on products and Italian cuisine