- Lead an engineering team that delivers and deploys high quality applications, services, and support in a distributed systems environment including bookable experiences and dining reservations capabilities.
- Manage and optimize delivery of sustainment and project efforts by leading all aspects of Commerce-related systems including the budgeting, resource planning, launch support, conflict resolution, and production transitions.
- Coordinate and lead external vendor relationships, including their delivery of products and ongoing optimization of existing agreements.
- Drive continuous improvement including monitoring functions and solutions for efficiencies and optimization.
- Designing and building a roadmap for delivering a world class support model for the retail and restaurant technology space.
- Act as the key point of contacts for business support requests and challenges, including on-call support responsibility for critical technology issues.
- Review, augment, and build critical metrics for responsible systems, using visualization tools.
- Act as key collaborator with the audit teams for the PCI and SOX annual compliance requirements and audits.
- Growing a culture passionate about Cast well-being, diversity, inclusion, quality, and Guest-centricity
- Highly enthusiastic leader with ability to work in a collaborative environment.
- Proven ability to be a self-starter with ability to navigate ambiguity.
- 8+ years of software engineering experience.
- 3+ years of leading software delivery teams.
- Deep understanding of Object-Oriented Analysis, Design and Development experience.
- Experience with software delivery lifecycle. Including web and mobile application development, backend service development and multi-vendor environments.
- Experience leading and recruiting technical teams, including software engineers, system and platform engineers, software architects and technical project managers.
- Experience with Agile development approaches.
- Solid understanding and experience implementing DevOps.
- Shown ability to handle financials, including team budget, resource forecasting, hardware/software maintenance payments, contractor invoices, identifying coverage gaps, and funds to close those gaps.
- Demonstrated ability at achieving sophisticated technology goals on-time and on-budget.
- Passionate about innovation and striving for simple solutions to address complex problems.
- Highly organized with excellent documentation skills.
- Demonstrated experience and discipline in monitoring, supporting and improving availability and reliability of deployed applications.
- Demonstrated good interpersonal customer centric skills, who flourishes with tight schedules, has the capability to solve complex problems, and thrives in our high-energy, fast-paced environment.
- AI/ML experience/familiarity
- Development experience in one of the following: Angular, Android/iOS, Flutter/Dart, Java/Spring, Kotlin, Go
- Understanding of both NoSQL and relational databases.
- Experience with the design, implementation and delivery of REST web services, web and mobile applications.
- Experience deploying and integrating with multiple cloud-based solutions (e.g., AWS, Azure, vendor packages).
- Knowledge and experience with distributed systems, their development, operations, and observability.
- Bachelors in computer science, engineering, information systems, or related field/work experience.
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Mgr Software Engineering - Lake Buena Vista, United States - Disney Experiences
Description
What You'll Do
Required Qualifications & Skills
Preferred Qualifications
Education
