Associate Manager, IT Services - McAllen, TX

Only for registered members McAllen, TX, United States

1 month ago

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Job summary

The Associate Manager, IT Services will lead and actively participate in delivering Level I & II IT support for The Wonderful Company employees. This is a working supervisor role, meaning the individual will manage a team of three (including themselves) while personally handling tickets and providing hands-on technical support.

Qualifications

• 5–7 years of progressive IT support experience, including leadership responsibilities.• Strong hands-on knowledge of Windows and Mac OS environments.• Proven ability to diagnose and resolve hardware/software issues across desktops, networks, telecom, and mobile devices.• Excellent communication, customer service, and organizational skills.
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