Leasing Consultant - Birmingham - ACM

    ACM
    ACM Birmingham

    5 days ago

    Description
    About the Role:

    The Leasing Consultant plays a pivotal role in the real estate and rental industry by serving as the primary point of contact for prospective tenants. This position is responsible for guiding potential renters through the leasing process, from initial inquiry to lease signing, ensuring a seamless and positive experience. The Leasing Consultant must effectively communicate property features, rental terms, and community benefits to match tenant needs with available units. Additionally, this role involves maintaining up-to-date knowledge of market trends and property availability to maximize occupancy rates. Ultimately, the Leasing Consultant contributes directly to the financial success of the property by securing qualified tenants and fostering long-term resident satisfaction. This position is for a Class A Luxury Property that is in the lease up stage.

    Minimum Qualifications:
    • High school diploma or equivalent.
    • Proven experience in leasing, sales, or customer service, preferably within the real estate or property management industry.
    • Strong understanding of leasing laws and fair housing regulations applicable in the United States.
    • Excellent verbal and written communication skills.
    • Proficiency with property management software and basic computer applications.
    Preferred Qualifications:
    • Associate's or Bachelor's degree in Business, Real Estate, Marketing, or a related field.
    • Certification as a Certified Apartment Leasing Professional (CALP) or similar credential.
    • Experience working with diverse populations and a commitment to inclusive customer service.
    • Demonstrated ability to meet or exceed leasing goals in a competitive market.
    • Familiarity with digital marketing tools and social media platforms to support leasing initiatives.
    Responsibilities:
    • Greet and engage prospective tenants, providing detailed information about available rental units and community amenities.
    • Conduct property tours, highlighting key features and addressing any questions or concerns from potential renters.
    • Process rental applications, perform background and credit checks, and verify applicant information in compliance with company policies and legal requirements.
    • Prepare and execute lease agreements, ensuring all documentation is accurate and complete.
    • Maintain accurate records of leasing activity, tenant communications, and occupancy status using property management software.
    • Collaborate with property management and maintenance teams to coordinate move-ins, resolve tenant issues, and ensure property standards are upheld.
    • Stay informed about local rental market conditions and competitor offerings to effectively position the property.
    • Participate in marketing efforts, including advertising vacancies and hosting community events to attract prospective tenants.
    Skills:

    The Leasing Consultant utilizes strong interpersonal and communication skills daily to build rapport with prospective tenants and clearly convey leasing information. Attention to detail and organizational skills are essential for managing applications, lease documentation, and maintaining accurate records. Proficiency with property management software enables efficient tracking of unit availability and tenant data, streamlining the leasing process. Negotiation and problem-solving skills help address tenant concerns and facilitate mutually beneficial agreements. Additionally, marketing and customer service skills support efforts to attract and retain residents, contributing to the overall success of the property.
    Monday- Friday 8:30AM- 5:30PM
    Saturday 10AM-5PM
    You work every other Saturday. You are given a full day off during the week when you work a Saturday.

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