General Manager - Morrisville, North Carolina, , United States
2 days ago
Job description
We are looking for friendly and customer-oriented individuals to join our team.
Wingstop is hiring immediately for a General Manager to join their team
ROLE
The General Manager provides strategic and tactical leadership for their restaurant. This leader must maintain operations and drive results in his/her restaurant through people development, positive Guest experience, cost control, and sales/profit growth. The General Manager must hire, train, and develop Team Members that share the Wingstop mission-To Serve the World Flavor. The General Manager must convey the Wingstop Way culture to his/her team and be a creative team player who is passionate about hard work, having fun, and demonstrating sincere dedication to the success of the brand.
RESPONSIBILITIES:
People Management:
- Responsible for staffing the restaurant timely and efficiently with carefully selected team.
- Ensure the restaurant environment is safe at all times for both team members and guests.
- Oversee the correct facilitation of the orientation and onboarding process and ensure it is being executed properly
- Write and implement or monitor shift leader development and performance plans
- Ensure performance plans are written and executed as needed
- Make all final hire and separation decisions for restaurant and ensure proper procedures are followed in regards to hiring, promotions and separations.
- Create team member schedules to ensure proper staffing levels for expected sale volumes, while taking team member availability, payroll and overtime costs into consideration
- Own the performance of the entire team
- Create the culture in the restaurant through respect, recognition and reward.
Financial Management:
- Audit all facets of operations, deliver feedback and develop solutions to facilitate improvements
- Have complete understanding of budget and cost trends that impact operations; create a business plan
- Perform financial analysis; control cash, property, product and equipment
- Builds sales, control labor and food costs
- Meets all targets set by Operations Leadership
- Set aggressive goals to drive business metrics
Operations Management:
- Maintain operational standards and requirements in the restaurant
- Identify and communicate maintenance problems to the Facilities Department
- Maintain all facilities to Wingstop's company standards
- Ensure communication is passed across organization from the District Manager to every team member in the restaurant.
- Use Company provided tools to coach, mentor and develop team members to ensure a high performing restaurant team
- Leverage the support of the Restaurant Support Center
- Ensure all risk management issues are in compliance with company standards
APPLY NOW EASILY ONLINE
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