Vice President of Member Experience - Rochester, NY
3 weeks ago

Job summary
The Vice President of Member Experience will create a unified member experience strategy that drives growth, retention and engagement.The leader will equip branches with the tools and oversight needed to elevate membership outcomes.
The ultimate goal is to achieve successful completion of initiatives within the Ys current Strategic Plan and beyond.
- Support senior management with business development strategies.
- Lead audience studies for strategic implementation.
Job description
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