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    Chief Operating Officer - Tacoma, United States - The Humane Society for Tacoma & Pierce County

    The Humane Society for Tacoma & Pierce County
    The Humane Society for Tacoma & Pierce County Tacoma, United States

    2 weeks ago

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    Description

    Job Title: Chief Operating Officer at Humane Society for Tacoma & Pierce County

    • Responsibilities:
    • Oversee daily shelter operations including animal sheltering, customer service, volunteers, and community outreach
    • Ensure compliance with policies established by the Board of Directors and the Chief Executive Officer
    • Supervise Volunteer Manager, Community Services Manager, Customer Service Teams, and Shelter Operations Manager
    • Manage major purchases within budget guidelines
    • Review and assess policies, processes, and programs to meet organizational goals
    • Provide reports and analysis of data, ensure appropriate inventory of supplies
    • Develop innovative Outreach programs to further shelter's progress and reach
    • Coordinate between departments to ensure communication and seamless operations
    • Ensure proper implementation of policies, procedures, and programs
    • Work on safety programs, effective promotion, staff training, and customer service excellence
    • Participate in animal welfare organizations and represent the company at public events
    • Address public complaints and attend Board of Directors meetings
    • Keep database of animal and customer information, handle special projects
    • Job Requirements:
    • Minimum five years professional experience in animal welfare and management role
    • Bachelor's degree or equivalent experience
    • Demonstrated leadership skills and excellent communication abilities
    • Self-motivated, organized, goal oriented, and able to work under pressure
    • Familiarity with computer databases and Microsoft Suite
    • Flexible schedule including evenings, weekends, and holidays
    • Travel Requirements:
    • Occasional travel for meetings and community events
    • Physical & Mental Demands:
    • Requires sitting, standing, bending, lifting up to 50 lbs., and exposure to disinfectants
    • Must be comfortable handling animals and adaptable to fast-paced environment
    • Ability to work long hours including weekends and holidays
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