Office Clerk - Rancho Murieta, CA
3 hours ago
Job description
Job Title: Office Clerk – Compliance Department
Location: Rancho Murieta, CA
Pay: $21–$22 per hour
Schedule: Monday–Friday, 8:00 AM – 5:00 PM
Employment Type: Full-Time
Position Overview
A well-established Homeowners Association (HOA) in Rancho Murieta is seeking a detail-oriented and professional Office Clerk to support the Compliance Department. This role is responsible for providing clerical and office support, processing homeowner correspondence, and ensuring accurate documentation of compliance-related matters.
The ideal candidate is organized, customer-service driven, and comfortable handling sensitive communications with homeowners in a professional manner.
Key Responsibilities
Prepare and process compliance letters, violation notices, and citations to homeowners
Maintain accurate records of compliance activities and homeowner communications
Create and manage spreadsheets to track violations, deadlines, and follow-ups
Answer incoming calls and respond to homeowner inquiries professionally and courteously
Provide general customer service support related to compliance matters
Take detailed meeting minutes during board and compliance meetings
File, scan, and maintain organized digital and physical records
Assist with special projects and other administrative duties as assigned
Qualifications
Minimum 2 years of recent administrative or clerical experience
Strong written communication skills (experience drafting professional letters)
Proficiency in Microsoft Office (Word, Excel, Outlook)
Ability to create and maintain organized spreadsheets
Excellent attention to detail and ability to meet deadlines
Professional demeanor and strong customer service skills
Ability to handle confidential and sensitive information
Preferred Qualifications
Experience working with an HOA, property management company, or compliance department
Experience taking meeting minutes
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