Video Monitoring Supervisor - Irving, TX

Only for registered members Irving, TX, United States

2 weeks ago

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Job summary

We are seeking an experienced and highly motivated Video Monitoring Supervisor to lead a team of Video Monitoring Leads and Intervention Specialists.
This role oversees day-to-day team performance, ensures service level goals are consistently met, reinforces SOP compliance, and supports the continued development of on-shift staff.
The Video Monitoring Supervisor position is classified as nonexempt,

  • Manage and support a team of Video Monitoring Leads and Intervention Specialists.
  • Ensure service level goals are met daily and month-over-month.
  • Maintain compliance with client and company Standard Operating Procedures.

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