Jobs
>
Pawtucket

    Operations Specialist - Pawtucket, RI, United States - Encore Fire Protection

    Encore Fire Protection
    Encore Fire Protection Pawtucket, RI, United States

    4 days ago

    Default job background
    Full time
    Description

    Overview:
    Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm solutions. Over the past 30 years our team has developed a time tested model that combines technical experience, committed customer service, and a straightforward approach to operations and communication. This continued growth and success has created a need for an Operations Specialist in our Pawtucket, Rhode Island office. For this position you will be the second layer between our customers and our technicians to ensure every job is completed with this approach; "what we said we would do, how we said we would do it, when we said we'd have it done." Our pace is fast and our volume is high which requires a proactive personality type. Someone who is not intimidated by, yet motivated by, tackling tough deadlines and is driven to get things done as a means of meeting the long-term objective. The person that excels in this role is someone who enjoys finding all the information and then wants to figure out how to put the pieces together. They like to work independently but value building relationships with customers as well as internal partners. They are able to see the bigger picture but don't let it interfere with the important details.


    Here's what you can expect:
    Manage and oversee the service delivery for specific product lines
    Review scope of work and service contracts to ensure accuracy
    Match billing with contract quotes and be able to notice even the smallest differences
    Investigate scope of work performed with billing discrepancies
    Communicate with customers on daily basis with invoice changes
    Maintain focus on executing end of month billing cycle Requirements: The number one requirement for this position is a great attitude and strong desire to succeed (ok, that's two things), but beyond that, we are looking for the following: College degree or at least 2 years related work experience in a customer service role, project management/coordination, and/or facility services knowledge preferred
    Interest (and ability) in learning new technology. We work with an industry-specific program called, Service Trade. You will be given basic training on program usage but it is up to each individuals' initiative to develop advanced skills
    Exceptional interpersonal and persuasion skills
    Professional, customer-focused approach to completing assignments and representing Encore

    Knowledge of Rhode Island geography a definite plus but not required Benefits: As a company, Encore is hyper-focused on developing a culture that thrives on success and is energized by the fact that we get to make peoples' lives better and safer each day.

    One of the ways we do this is by generously rewarding all those who contribute to our continued growth. But we also believe that not all rewards are monetary.

    Here are just a few a few perks that a successful individual in this role can expect:
    Salary commensurate with experience with opportunity for a results-driven bonus based on personal output and effectiveness in role
    Purpose and results driven work environment (work smarter not harder)
    We dress for the objective which means most days we wear jeans but occasionally we wear suits. As long as you know which situations require which (or aren't afraid to ask), you'll be all set
    Speaking of attire, we offer all employees Encore gear when they join the team
    Freedom to express ideas - a culture of willingness to test, try, modify, adopt, enhance, improve and CHANGE as needed
    Access to leading edge web-based productivity tools
    Participation in Fidelity 401(K) that includes employer match
    Medical, Dental, and Vision benefits through Blue Cross
    Company-paid life insurance policy of $50,000 Encore Fire Protection is an Equal Opportunity Employer. Encore Fire Protection is an E-Verify Employer As an EEO/AA employer, Encore Fire Protection considers applicants for employment without regard to, and does not discriminate on the basis of, gender, sex, sexual orientation, gender identity, national origin, age, race, protected veteran status, disability, or any other legally protected status
  • Bird

    Operations Specialist

    2 weeks ago

    Bird Providence, United States

    You will work within the Bird Operations team to help develop and manage our Field Operations. You will be contributing to the development of our Field Operations team by helping create Standard Operating Procedures, managing projects, loss mitigatio Operations Specialist, Operat ...

  • Bluestone Bank

    Deposit Operations Specialist

    1 day ago

    Bluestone Bank Central Falls, United States

    Bluestone Bank · Description: · Under the general supervision of the Deposit Operations Team Lead, perform a variety of duties related to the support of outgoing wires, debit cards, mobile deposits, check adjustments and returns, IRAs and research, following standard policies a ...

  • US Army

    Cyber Operations Specialist

    5 days ago

    US Army Providence, United States

    Job Overview: Embark on a cutting-edge journey by joining our world-leading team as a Cyber Operations Specialist. Your prowess in cybersecurity will take center stage in safeguarding vital information and ensuring the security of our nation. Become a key player in fortifying our ...

  • Bird

    Operations Specialist

    2 weeks ago

    Bird Providence, United States

    Job Description · Job Description · Bird is on a mission to bring environmentally friendly transportation to everyone. Our products, services, and people share one common goal: to make cities more livable by reducing gas-powered car usage, lowering carbon emissions, and improvi ...

  • Encore Fire Protection

    Operations Specialist

    3 weeks ago

    Encore Fire Protection Pawtucket, United States

    Overview: · Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm ...

  • Onward We Learn

    Program Operation Specialist

    3 weeks ago

    Onward We Learn Providence, United States

    Job Type Full-timeDescriptionSection 2: Purpose of the PositionPrimary functions and purpose of this position including overall objectives of the positionAs a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and pro ...

  • Onward We Learn

    Program Operation Specialist

    1 week ago

    Onward We Learn Providence, United States

    Organizational Overview · The mission of Onward We Learn is to prepare and inspire young people in Rhode Island to become the first in their families to attend and complete college. From the time they join through their early years of college, participants experience the steady, ...

  • Onward We Learn

    Program Operation Specialist

    1 week ago

    Onward We Learn Providence, United States

    Job Type Full-timeDescriptionOrganizational OverviewThe mission of Onward We Learn is to prepare and inspire young people in Rhode Island to become the first in their families to attend and complete college. From the time they join through their early years of college, participan ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Providence, United States

    Job Description · Job DescriptionSection 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CP ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Cranston, United States

    Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and program-level Directors to ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Cranston, United States

    Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and program-level Directors to ...

  • H&R Block

    Operations Specialist

    1 week ago

    H&R Block Providence, United States

    H&R Block · Operations Specialist - S · Warwick , · Rhode Island · Apply Now · The Operations Specialists - Seasonal is responsible for non-systems duties such as delivering supplies/materials to offices, basic maintenance repairs and assisting with annual set up/closing of ...

  • Encore Fire Protection

    Temporary Business Operations Specialist

    4 days ago

    Encore Fire Protection Pawtucket, RI, United States Full time

    Encore is an industry leading, full service fire protection company serving customers all throughout the Northeast. Our mission is to save lives and protect property through the servicing and installation of innovative fire suppression, fire sprinkler, and fire alarm solutions. O ...

  • igus, Inc

    Product Specialist Operations

    4 days ago

    igus, Inc Rumford, RI, United States Full time

    GENERAL DESCRIPTION: · This position shall report directly to the drylin Linear Bearing Product Manager in Rhode Island and is responsible for pre- and post-sales support of the igus actuators/motors/drives "drylin E" product line in North America. The position will be working c ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Providence, RI, US, United States

    Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and program-level Directors to ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Providence, United States

    Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and program-level Directors to ...

  • Onward We Learn

    Program Operation Specialist

    1 week ago

    Onward We Learn Providence, United States

    Job Type · Full-time · Description · Organizational Overview · The mission of Onward We Learn is to prepare and inspire young people in Rhode Island to become the first in their families to attend and complete college. From the time they join through their early years of colle ...

  • Onward We Learn

    Program Operation Specialist

    3 weeks ago

    Onward We Learn Providence, United States

    Job Type · Full-time · Description · Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Offi ...

  • Veranex

    Project Operations Specialist

    1 week ago

    Veranex Providence, United States

    Veranex is the only truly comprehensive, global, tech-enabled service provider dedicated to the medical technology industry. Offering expert guidance from concept-through-commercialization, including product design and engineering, preclinical and clinical development, data manag ...

  • Onward We Learn

    Program Operation Specialist

    2 weeks ago

    Onward We Learn Providence, United States

    Section 2: Purpose of the Position · Primary functions and purpose of this position including overall objectives of the position · As a member of the program services team, the Program Operations Specialist works with the Chief Program Officer (CPO) and program-level Directors to ...