No more applications are being accepted for this job
- Coordinates all customer requirements for daily workload, including driver assignments, loading and unloading requirements and daily customer commitments for priority
- Schedule appointment times for freight. Contact customers and let them know what we can schedule and what we cant within their constraints
- Coordinates scheduling changes and updates required internal and external contacts.
- Monitors service for assigned accounts
- Responsible for the transactions of daily tendersEDI
- Coordinates pre-book/overbook freight
- Coordinates and completes data entry
- Provides necessary information to customers in a timely fashion
- Oversees the success and timely reporting status on all loads
- Maintains positive and encouraging working relations with customers
- Develops proficiency in company specific business scheduling and tracking software
- Other duties as needed
- Ability and availability to work flexible hours as needed
- Computer applications proficiency in MS Office
- Excellent oral and written communication skills
- Excellent customer service skills
- Ability to work in a team environment
Transportation Customer Service Representative - Los Angeles, United States - NFI Industries
Description
Transportation Customer Service Representative
location
CHINO, CA, USA
category
Transportation Operations
Full-Time
Job ID:
TRANS014253
Posted:
Oct 29th 2021
JOB DESCRIPTION
The
Transportation Customer Service Representative is responsible in ensuring satisfaction in responding to customers needs and requests, in addition to booking and coordinating of freight to meet company efficiency goals.
Job Summary:
The Customer Service Representative is responsible in ensuring satisfaction in responding to customers needs and requests, in addition to booking and coordinating of freight to meet company efficiency goals.
Shift: 1st; Monday-Friday 7:00AM- 4:00PM
Essential Duties & Responsibilities:
Job Related & Physical Requirements:
Experience, Education, and Training:
Jobs Based On Your Profile
No recommendations found
#J-18808-Ljbffr