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Alhambra1 day ago
Temporary - Veterinarian (Part-Time) - Los Angeles - Lap of Love
Description
Join Lap of Love as a Call Center Representative and Love What You Do
Lap of Love is looking for an experienced Call Center Representative, referred to internally as a Veterinary Care Coordinator, with amazing customer service skills to join our growing team.
FULLY REMOTE
and you'll become part of a diverse and dynamic team that provides compassionate conversations and customer service to pet families seeking our services.
As a nationally recognized leader of in-home, end-of-life care, Lap of Love helps thousands of pets and pet families every month say goodbye with peace and dignity.
Beyond a natural love for caring for animals, our team members have a genuine concern for the emotional well-being of people, which helps us provide such compassionate end-of-life care.
Essential Functions & Responsibilities:
~ Guide emotional conversations in a calm and peaceful manner including but not limited to end-of-life care, quality-of-life care, and pets experiencing behavioral challenges such as aggression or bite incidents.
Provide customer service by engaging in positive interactions with pet families
Answer a high volume of customer service calls in a work from home/ remote environment
Demonstrate dependability, flexibility, ownership, and sound judgment by adhering to schedules
Gather and accurately document the pet's medical information and schedule appointments in an effective manner
Meet all productivity, quality, and performance standards
Go above and beyond to provide stellar customer service to pet families and our veterinarians
Must be punctual and timely in meeting all requirements of performance, including, but not limited to, attendance standards, scheduled break times and work deadlines
Other duties may be assigned to the employee to ensure the highest standard of customer service
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Medical Director Veterinarian
Only for registered members Los Angeles
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Associate Veterinarian
Only for registered members Los Angeles
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Medical Director
Only for registered members Los Angeles
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Medical Director
Only for registered members Los Angeles
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Medical Director
Only for registered members Los Angeles, CA
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Medical Director
Only for registered members Los Angeles Metropolitan Area
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Veterinary Assistant
Only for registered members Los Angeles
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Registered Vet Technician
Banfield- Los Angeles
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Registered Veterinary Technician
Only for registered members Los Angeles
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Veterinary Assistant
Only for registered members Los Angeles
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Veterinarian
Banfield- Los Angeles
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Summer Student Worker
Only for registered members Los Angeles
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Shift Lead
Banfield- Los Angeles
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Relief Spay/Neuter Surgeon
Only for registered members Los Angeles
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Per Diem Spay/Neuter Surgeon
Only for registered members Los Angeles
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Relief Spay/Neuter Surgeon
Only for registered members Los Angeles Metropolitan Area
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Registered Vet Tech
Banfield- Glendale
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Registered Veterinary Technician
Only for registered members Glendale
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Client Service Coordinator
Only for registered members Glendale
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Veterinarian
Banfield- Alhambra