Member Service Center Representative I/II - Laurel, Maryland, , United States

Only for registered members Laurel, Maryland, , United States

3 days ago

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Job summary

The Member Service Center Specialist is the primary contact for all potential new and existing members interacting with Tower via phone and digital channels including email and chat.
This position executes all types of share and loan servicesrequests accepts various applications makes sound recommendations for lending.
The incumbent professionally represents the credit union to members delivers high level service through identifying relationship opportunities matching appropriate products services to meet member needs migrating members to alternative banking solutions.,

Responsibilities

  • Serves as the primary contact for all potential new and existing Members serves all shareand loan requests.
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