No more applications are being accepted for this job
- Effectively communicates and interacts with the customer
- Introduces customers to their CSI solution(s)
- Defines implementation requirements and ensures alignment with each customer's functional expectations
- Stays informed about all relevant products and enhancements to ensure knowledge for successful training and conversion
- Analyzing master files from other processors
- Evaluating customer questionnaires
- Conducting data gathering meetings with customer banks to clarify data movement
- Mapping data from prior processors to CSI's master files
- Setting up application configuration
- Working with programming team to review test output and data conversion
- Review and balance test reports
- Prepare documentation for test reviews and live conversion
- Conduct test review meetings with customer banks
- Run, balance, and document the live conversion, merger, or convert/merge
- Provide post-implementation support
- Keep current on application enhancements, CSI IQ, FMS systems, and Transfer systems
- Specific Project Set up (BI and NuMonitor)
- Performs other duties as assigned
- Defines file layout and/or mapping for conversion of data from previous system to CSI solution; creates data mapping diagrams for data translations and defines the rules for how data is moved.
- Gathers requirements for and configures application settings within CSI solution to meet the client's functional expectations.
- Configures software onto solution hardware; prepares and executes hardware driver configurations.
- Prepares for and executes solution testing; may lead customers through initial acceptance testing activities; triages issues resulting from user acceptance testing.
- Researches and creates bank-specific needed reports utilizing CSI IQ
- Performs other duties as assigned.
- When applicable, that data is converted accurately.
- Application configuration is complete and accurate.
- All parts of the implementation process are successful, and the customer is satisfied.
- Solid knowledge of Microsoft Office product suite
- Strong Microsoft Excel skills will be critical to success
- Strong analytical skills
- Persuasion skills – ability to influence with diplomacy and tact
- Reasoning skills
- Leadership skills
- Administrative skills
- Networking skills
- Positive, Proactive, Accountable, Assertive, Flexible, Adaptable
- Dedicated and hard working
- Desire and willingness to learn
- Strong communicator (verbal and written)
- Excellent organizational and time management skills
- Ability to work independently and in a team environment
- Strong executor
- Consistently produce high quality work
- Smartsheet experience preferred
Implementations Specialist - Amarillo, United States - Computer Services Incorporated
Description
Location: Any CSI office. Open to location discussion.JOB SUMMARY
Implementation Specialists are responsible for executing solution and application implementations for existing and new customers. They focus on and are typically assigned to implementations of one or more smaller solution(s) from lower complexity software and/or smaller customers. Their projects include Denovo's, new conversions, and mergers that are positioned with relatively low intensity.
Specific activities Implementation Specialists perform may include customer data conversion and configuration, go-live transition, and/or a combination of both.
KEY RESPONSIBILITIES
Education & Certifications:
Education or job knowledge equivalent to college or university undergraduate education.
College coursework completed or equivalent experience in the banking or data processing industry.
Experience:
The minimum amount of relevant work experience required to successfully perform the job is at least two (2) years.
Strong FMS (general ledger)/TFR operational background or experience, preferred.
A familiarity/background with ad hoc report writing.
A familiarity of mainframe processing, preferred.
Required Skills:
This position requires regular contact both inside and/or outside the company.
DECISION MAKING
The position requires the use of judgment to plan and perform; general decisions are made to solve a problem or select a course of action for a standard or recognized method of operation.
SUPERVISION RECEIVED
General Supervision. Assignments are both task-oriented and objective-oriented. Work is reviewed for soundness of judgement and overall adequacy and accuracy.
WORK ENVIRONMENT
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Travel: Some travel required (approx. 15%).
Physical Demands:
The employee is regularly required to sit, talk, and hear, and use hands to finger, handle or feel. This position requires the ability to occasionally lift or move up to 10 pounds. This position requires close vision (clear vision at 20 inches or less) and the basic need to look at a computer screen 8 hours a day.
Not For Albany County, NY, California, Colorado,
Connecticut, Hawaii, Maryland, Nevada, New York City, Washington applicants.
CSI is a leading fintech, regtech and cybersecurity
solutions partner operating at the intersection of innovation and service. As a
trusted technology company, CSI excels at driving businesses forward with a
unique blend of cutting-edge solutions, decades of experience and a commitment
to authentic partnerships defined by our customer-first culture.
CSI is dedicated to providing challenging and
rewarding careers for our employees across the country and offers a competitive
compensation package, including health, dental and vision insurance, paid
vacation, 401k, and much more
For more information about CSI, visit
CSI is proud to be an Equal Opportunity Employer and
all qualified applicants will receive consideration for employment without
regard to race, color, religion, gender, gender identity, sexual orientation,
national origin, age, disability, veteran status, genetics, or any other
legally protected basis.
If you live less than one (1) hour drive from a CSI
office, you will be required to be hybrid in-office.
#LI-CV1