- Provide administrative support and facilitate communication flow between Sales Managers, Customers and Production.
- Manage project information as well as oversee jobs from inception to completion. Responsible for initiating paperwork and provide ongoing communication of information to appropriate departments and individuals.
- Provide support to assigned Sales Managers and Customers.
- Communicate with Customers on a regular basis regarding upcoming and/or active jobs
- Provide routine support to customer accounts including "House" accounts.
- Coordinate customer information to include initial project information, quote preparation and critical path development.
- Compare Customer purchase orders to quotes and create Order Acknowledgements.
- Enter job specifications, create BOMs and distribute folders to appropriate areas for next steps
- Daily maintenance of project/job files, project/job status list and manufacturing software programs.
- Request quotes for materials from multiple vendors; assign material numbers and enter material specs into inventory software programs
- Create and submit purchase orders for tooling and materials for job
- Prepare Request forms for samples, testing, drawings and marketing tools as needed and follow-up accordingly.
- Obtain customer approvals on print proofs, drawings, materials, etc.
- Coordinate shipments between Customer and Shipping department.
- Direct incoming sales leads to appropriate Sales Manager(s).
- Read and respond to internal and external emails timely and in a professional manner.
- File printed or electronic emails as required.
- Interface with Production on a regular basis. Share status of current or upcoming jobs in production meetings.
- Provide back-up support to other Client Services members as needed, promoting teamwork in daily activities.
- Maintain database/spreadsheets for projects/jobs of assigned Sales Manager(s).
- Provide Sales Manager(s) with information as needed (i.e.: tool drawings, samples, etc.)
- Provide management with updated project/job information on a regular basis.
- Associates Degree and two years previous customer service experience OR any equivalent combination of education, experience and training that provides the required knowledge, skills and abilities.
- Must be detail oriented, highly organized and able to prioritize workload.
- Must have strong decision making skills.
- Must have strong verbal and written communication skills.
- Must be able to work well under pressure and comfortable with multi-tasking.
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Account Representative
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Account Representative - Fort Myers, United States - PrideStaff - Fort Myers
Description
Job Description
Job DescriptionPrideStaff is hiring for an Account Representative for a busy client in the Fort Myers, FL area.
Location: Fort Myers, FL
Pay Rate: $18 to $24/hr. Depending on Experience
Hours: Mon - Fri
Account Representative Essential Duties and Responsibilities: (include the following. Other duties may be assigned).
Account Representative Qualification Requirements:
Individual must be able to perform each essential duty satisfactorily.
The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions).
PrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.
Company Description
PrideStaff Company Overview\r\r
PrideStaff wants you to Succeed We have dedicated consultants that provide employment market insights and resources We offer the support you need along the way. Over the years, we have helped tens of thousands of people find outstanding career growth opportunities. At PrideStaff, we truly value people, and we are dedicated to getting to know you and advocating on your behalf with our network of employers from across the country. Our Recruiters will help guide you with career tools and resources.
