Service Desk Support - Charleston

We at Coforge are looking for service desk with the following skills. · Provide Level 2 support to the client. · Identify issues and escalate issues when necessary. · ...

Ensure all calls are updated and resolved within SLA targets. · ...

To ensure all calls are updated and resolved within SLA targets. · To endeavor to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going review and maintenance of the IT Service Desk processes. · ...

We at Coforge are hiring for Service Desk Specialist with the following skills:To ensure all calls are updated and resolved within SLA targets.To endeavor to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going review an ...

We at Coforge are hiring for Service Desk Specialist with the following skills: · To ensure all calls are updated and resolved within SLA targets.To endeavor to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going review ...

Job Title: Service Desk Agent · Skills: IT Service Desk support, Healthcare · Experience: 2+ Years · Location: Charleston, West Virginia · Job Type: Fulltime · We at Coforge are hiring for Service Desk Agent with the following skills: · To ensure all calls are updated and resolve ...

To ensure all calls are updated and resolved within SLA targets.To endeavor to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going review and maintenance of the IT Service Desk processes. · 3–4-year experience in IT or ...

This position entails working with IT Service Desk processes to provide top-notch customer experience. Key responsibilities include delivering best practices of call management handling shift rotation communicating effectively undertaking training procedures maintaining confident ...

The Junior Service Desk Agent will provide first-line technical support to end users ensuring all incidents are handled within defined SLA targets while maintaining excellent communication standards. · Ensure all calls and tickets are logged updated and resolved within agreed SLA ...

The Junior Service Desk Agent will be responsible for providing first-line technical support and delivering high-quality customer service to end users.This role ensures all incidents and service requests are handled within defined SLA targets while maintaining excellent communica ...

The Junior Service Desk Agent will be responsible for providing first-line technical support and delivering high-quality customer service to end users. · ...

The Junior Service Desk Agent will provide first-line technical support and deliver high-quality customer service to end users. · Ensure all calls and tickets are logged, updated, and resolved within agreed SLA timelines. · Perform first-line troubleshooting and resolution across ...

To ensure all calls are updated and resolved within SLA targets. · To endeavour to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going review and maintenance of the IT Service Desk processes. · Deliver best practices of ...

We at Coforge are hiring for Service Desk Specialist with the following skills: · To ensure all calls are updated and resolved within SLA targets. · ...

We at Coforge are hiring for Service Desk Specialist with the following skills: · To ensure all calls are updated and resolved within SLA targets. · To endeavor to provide an Above Customer Expectation Service Undertake first line resolution activities Participate in on-going rev ...

We at Coforge are hiring for Service Desk Team Lead with the following skills: · ...

The Office of Management Information Services is looking for a strategic and people-focused Health & Human Resources Program Manager 1 to lead our Help Desk team through a landmark period of modernization. · This role is critical in ensuring that as our technology evolves, our pe ...

We at Coforge are hiring service desk technician with the following skillset: · Provide Level 1 and 2 support to the client. · Identify issues and escalate issues when necessary. · ...

The Department of Residence Life at West Virginia University is currently accepting applications for a Night Operations Desk Manager.  · About the Opportunity · Provides a customer service atmosphere at the entrances of a University Residence Hall while controlling access to resi ...

Provide Level 1 and 2 support to the client. Identify issues and escalate issues when necessary. Resolve end-user incidents and process requests upon first contact via Phone, Email and Chat. · Resolve end-user incidents and process requests upon first contact via Phone, Email and ...

Bowhead is seeking a Help Desk Specialist to provide customer support to the Defense Biometrics Identification System (DBIDS), Marine Corps Electronic Security System (MCESS) contract in Charleston, SC. · ...